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Espresso Parts Reviews

4.8 Rating 10,845 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 10,845 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Great service! Fast processing of my orders.
Helpful Report
Posted 1 year ago
third order ... always perfect. chatted on line with an employee ... dang! youz guyz know your stuff. help me choose a proper descaling product, which I promptly ordered. quick response to questions = quick orders onward d
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Posted 1 year ago
Great as usual.
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Posted 1 year ago
Jon helped me with everything I needed. Chat conversation was very clear. Great service!
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Posted 1 year ago
We ordered 5 espresso cups but one of the cups is damaged.
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Posted 1 year ago
We placed the order 3 weeks ago and have received this survey to ask how satisfied wew are with the product which has not yet arrived.
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Posted 1 year ago
Product was exactly what I was looking for at a very reasonable price. However, shipping to Canada of three small lightweight rubber head gaskets was quite expensive. Despite this, I would order from Espresso Parts again.
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Posted 1 year ago
I ordered a coffee mug, but I am also a regular client, buying other parts. It is easy to find the parts online nd then place the order. the mugs arrived quickly and were exactly what iexpected - high quality.
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Posted 1 year ago
Our new cappuccino and latte cups have signicantly upgraded our at-home coffee experience!
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Posted 1 year ago
I had a positivie experiecne ordering from this company. Thank you
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Posted 1 year ago
Exactly as described. Always great quality from Espresso Parts.com Fast shipping. Thank you EspressoParts.com!
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Posted 1 year ago
Everything good as usual
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Posted 1 year ago
Great service and selection
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Posted 1 year ago
They had the parts. The price was reasonable. They showed up on time and we’re making coffee again. Great company. I will use them again.
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Posted 1 year ago
Fast shipping, in perfect condition. Very happy thank you
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Posted 1 year ago
Part came 4 days after oredering.....was able to get coffe back "in the House"
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Posted 1 year ago
Easy installation to replace broken part. My only issue is I wish the part was metal instead of plastic.
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Posted 1 year ago
I have an Astra machine, and even though Espresso Parts has no information on this brand, they took the time to help me. I was able to get the parts i needed to replace my pump.
Espresso Parts 5 star review on 28th May 2024
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Posted 1 year ago
I wish there were better links to what fits with the parts we purchased. I now have to buy more parts because it wasn’t clear about what I was getting until I had it in hand
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Posted 1 year ago
Espresso cups are very high quality, well packaged for shipping.
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 10,845 reviews