Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,101 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 10th May 2025

189

Anonymous

Anonymous // 01/01/2019

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“Looking for parts for a 20 year old Saeco, founf them on Espresso Parts. Good prices, quick delivery, my machine is now working as well as new. Highly recommend”

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Posted 8 months ago

“Great Service ,,, nice people on the phone who are very helpful... I will buy more from Exp Parts and recommend them to others...”

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Posted 8 months ago

“When you call Espresso Parts (during working hours), you get an actual person, not an answering service. I received the assistance needed for my 2005 Rancilio Miss Sylvia Espresso Machine, and the parts arrived quickly.”

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Posted 8 months ago

“Works fine as expected. Now, I mostly use typical high-end coffees, and mostly ground for convenience's sake. So, that's an issue, since a non-pressurized basket needs customized ground-size. And, yes, I've got a nice burr grinder that can do the job. Mostly, I like the fit of your single-shot basket to my Gaggia handle. The small "ring" which snaps past the retainer spring is better than Gaggia's own baskets, which don't hold quite as well, and can fall out when disgorging the puck. Kudos on that feature! (even if it's a little more aggressive than necessary) Quite satisfied. One side-item to note: please refrain from sending marketing materials before a product is even received. That's overly-aggressive.”

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Posted 8 months ago

“You Guys were fantastic, I got my part, and tonight going to make my first batch, I worked out so well that the first part that came broken must of been for the smaller model. Please let me know if you need me to go on Amazon and leave a fantastic review. also went on your website and there is a glass washer I want, Thanks Jimmy Carpenter”

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Posted 8 months ago

“Best service we could have added for they took care of everything!”

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Posted 8 months ago

“Part was priced fairly and shipped out quickly without an up charge for delivery. The part was easy to find and worked perfectly. I’ll order from Espresso Parts again!”

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Posted 8 months ago

“we love you guys and cant thank you enough! Shoutout to Dani Howell for being amazing!”

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Posted 8 months ago

“Great company to work with. Orders shipped extreamly quick. Highly recommend as a partner.”

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Posted 8 months ago

“In the past month I have had to order parts that I couldn't find anywhere else. Refurbishing an older model espresso machine that I feel still has a little more to give. I am greatful for the knowledgeable staff to help me through this process”

Espresso Parts 5 star review on 5th September 2024

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Posted 8 months ago

“The service has been very helpful and accommodating.”

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Posted 8 months ago

“easy, on time, great selection”

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Posted 8 months ago

“Excellent and fast service. Thank you!”

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Posted 8 months ago

“Unfortunately, The wrong size cups were received. The desired size was 6-oz but 8-oz was received. I’ve tried to check my order but cannot get into my account to see what happened. I’ve tried resetting my password but cannot get that to work either. I know the email is correct because I’ve received many emails since my order.”

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Posted 8 months ago

“I ordered demitasse cups and they arrived quickly and were well-wrapped for the journey.”

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Posted 8 months ago

“Faster then estimated delivery time and the perfect parts for affordable prices!”

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Posted 8 months ago

“Thank you for supporting the women in the Coffee Training Program at RCCC!”

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Posted 8 months ago

“Quick shipping and quality parts.”

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Posted 8 months ago

“Good price for my cold brew tower. Order was exactly as described. Great customer service.”

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Posted 8 months ago

“The day after I purchased a part from Espresso Parts with my visa card (a card I use only for online purchases), multiple fraudulent charges were made on the card starting on July 30th. The only other purchase was made on July 22nd. It might not have been you but..... I hope it wasn't. Otherwise happy with the purchase. I'm going to contact the online merchant from the previous purchase as well.”

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Posted 8 months ago

Espresso Parts is rated 4.8 based on 10,101 reviews