Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,881 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,881 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 3rd May 2024

352

Anonymous

Anonymous // 01/01/2019

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“EP has never ever let me down. And their people are as good as their products. I run a coffee shop and roastery and count on Espresso Parts for all manner of products and support and so should you.”

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Posted 4 years ago

“Found the correct part for my Gaggia Classic, it fit perfectly and it is now working as intended. Shipping was very very expensive. The part cost +/- $ 8, shipping was in excess of $ 10, for a part abount the size of a marble.”

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Posted 1 hour ago

“Easy ordering, fast shipping and glasses arrived undamaged.”

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Posted 2 hours ago

“Always The Right Special tool. Thank you. One more to go.”

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Posted 2 hours ago

“The wrong item was sent, however the team was quick to corret the mistake.”

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Posted 4 hours ago

“EP had just the part I needed, and ordering was quick and easy.”

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Posted 6 hours ago

“Looked online for this product and could not find it anywhere. One of my baristas ended up finding it on your site, and I'm so grateful! The part was affordable, came in reasonable time, and works great! I'll be beginning my search with you, next time I need parts for my equipment.”

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Posted 9 hours ago

“Thank you for delivering it quickly and safely.”

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Posted 23 hours ago

“The Vero 6oz Cappuccino Glass in Emerald is a great little cup. The color is beautiful, the weight gives a substantial feel in the hand, it definitely adds to the enjoyment of the coffee experience. You've dialed in the coffee, the grind, water, temperature, etc. If you haven't considered the cup as a way to enhance your coffee enjoyment, give it some thought.”

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Posted 23 hours ago

“High quality!”

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Posted 1 day ago

“Apprecaite that Espresso Parts has the things we need to keep our business running well. Thanks Team”

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Posted 1 day ago

“I'm a Fellows Fan! Secretly waiting for my kettle (another brand) to bite the dust, so I can purchase one of yours. The Carter Mugs, recently purchased, join the other two we already have; they're the BEST!”

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Posted 1 day ago

“I or my son never ordered any of said parts”

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Posted 2 days ago

“Received the package in the timely manner. Very satisfied. Thank you!”

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Posted 2 days ago

“parts arrived on time as described”

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Posted 2 days ago

“Beautiful espresso cups, well packaged for mailing, and the customer service was great.”

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Posted 3 days ago

“The gasket is in the process of seating when the portafilter is inserted. Initially it was very difficult to insert the portafilter suggesting that the gasket is a bit too big for the Livia 90. However, as I continue to make espressos each day, inserting the portafilter is getting easier.”