Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,240 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is extremely slow”

Helpful Report

Posted 2 days ago

“My package never arrived even though it said it was delivered. I went to USPS and nothing there. None of my neighbours have it. Right now very upset. Hoping to get resolved ASAP.”

Helpful Report

Posted 1 week ago

“Shipment way later than promised. Too late to be useful and plan to cancel order”

Helpful Report

Posted 1 week ago

“I have not received it yet.”

Helpful Report

Posted 1 month ago

“Cancelled order. Still not credited back to my account. Booo.”

Helpful Report

Posted 1 month ago

“I have not yet received my order!!! See my email already sent to your inbox.”

Helpful Report

Posted 1 month ago

“Have still Not received”

Helpful Report

Posted 1 month ago

“Never received”

Helpful Report

Posted 2 months ago

“I paid around 52 dollars only for delivery but again i paid for custom charge”

Helpful Report

Posted 2 months ago

“I received my order which included Urnex Dezcal items but was unhappy with what the inside of the delivery box looked like. There was a lot of the Dezcal powder found at the bottom of the box which must’ve spilled out from the individual item boxes themselves. Not very satisfied with my order.”

Helpful Report

Posted 2 months ago

“Please check your email. I ordered two items but only received one. I already sent you an email — please check it and send the missing item.”

Helpful Report

Posted 2 months ago

“Nice castmer service”

Helpful Report

Posted 2 months ago

“This review is not about the gasket. I have it in reserve for when I need it. The one star is because you keep filling up my email basket with requests for a review over a product I do not intend to use for a while. When will I be left alone?”

Helpful Report

Posted 2 months ago

“Still waiting for the part to get her. Took 3 weeks for it to get to Phoenix and now has been sitting there all week and ther is no way for me to get it because it is at a distribution center. My machine is leaking all over the place while my parts sits with the post office unable to get. I won’t ever buy anything from you sent through the post office. I have had to cancel so many events because I don’t have my machine. I am so close to having to close my business over a $48 part!!!”

Helpful Report

Posted 2 months ago

“Very cheap so sturdy”

Helpful Report

Posted 3 months ago

“I ordered my a part and it was suppose to be 3-5 day shipping and here we are on the 20th it was ordered on the 7th of March.”

Helpful Report

Posted 3 months ago

“Not sure of the product because I haven’t received it yet. According to the tracking, it’s still in transit. Label created 3/11. Picked up by USPS 3/12. Expected delivery 3/25. This email asking for the rating should be sent AFTER the consumer receives the product.”

Helpful Report

Posted 3 months ago

“The part did not fit even though I ordered the one the one the user manual said to use.”

Helpful Report

Posted 4 months ago

“Where is my shipment?”

Helpful Report

Posted 4 months ago

“Shipment did not arrive and no updated ETA provided”

Helpful Report

Posted 4 months ago

Espresso Parts is rated 4.8 based on 10,240 reviews