Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,225 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 3rd July 2025

430

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm satisfied with the Toddy filters, but I'd be even more so had I known that you were temporarily out-of-stock. I paid an additional premium to get overnight delivery, which was moot and a waste of money. Had I known your situation I would've either stuck with a normal delivery or found another venue.”

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Posted 3 days ago

“It grinds really well but honestly it sounds like a wood chipper going full bore on oak”

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Posted 3 weeks ago

“I left a long voicemail with a question about the part in received but never heard back.”

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Posted 1 month ago

“Shot glass is good but single shot (7gm) basket seems more like 1.5 shot. Have to fill more than 7gm to get good tamp and even distribution. Still experimenting.”

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Posted 2 months ago

“A few mugs were damaged in shipping.”

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Posted 3 months ago

“The part I received is blimished. It is surplus to me now.”

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Posted 3 months ago

“slow service for a premium product and shipping/handling.”

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Posted 4 months ago

“I bought an Espresso Parts Porcelain Cappuccino Cup & Saucer and a Rancilio Group Nut and Screen. It was easy to order and pay for parts and have everything tracked for shipping. The cup arrived first and its a cool mug, the porcelain has a small pit in it but still usable.”

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Posted 4 months ago

“Took a long time to ship from time of order. No indication of item being back ordered until the purchase was made. Deceptive since I would have ordered from another seller had I known it would take several weeks for product to arrive”

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Posted 4 months ago

“i had to elicit info on my machine order. it was delayed for well over a month took roughly 3 months to arrive. i didn't feel i was updated well until i took the effort to inquire and persist. the delay seemed to me to be prolonged and i never was given any reason as to why it was or why i was not informed.”

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Posted 5 months ago

“I recently ordered the la marzocco water test kit. It's nice and comprehensive, but I was disappointed that there was only one hardness test strip and only one alkalinity strip. The shipping was also almost the same as the cost of the kit.”

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Posted 5 months ago

“I ordered two items and was charged for two yet only received one. The other one will arrive, but a week later. Also, I have noticed that the new filter basket is a little narrower than the OEM (Lelit Anna) version to the point where I can't use my current tamper which is a little annoying.”

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Posted 5 months ago

“delivery by 2nd day air cost $20 and took a week”

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Posted 7 months ago

“Shipment was fine. But you subscribed me to various email lists despite my specific request not to.”

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Posted 8 months ago

“Took a long time to get delivered”

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Posted 9 months ago

“The part was right as advertised but the over-night shipping was a day late”

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Posted 9 months ago

“Ordered the Simonelli espresso machine on Sept 3, didn't ship until Sept 16, and still don't have it at our store. Shipping process is not great, very slow.”

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Posted 9 months ago

“this is one of those barista tools that nobody seems to have perfected. after searching for a shot glass that made sense, I landed on this one which might be the best I found yet. all the shot glass needs to do in my opinion is not dripped down the side after pouring. this requires two things: a spout that overhangs a bit, and a spout that's large enough. this one nails it in the first category, it does overhang which lessens the likely hood of dripping down the side and leaving that ring of espresso anywhere you set the glass. but it doesn't quite have a large enough spout so that the coffee is really just trying to pour over the rim of the glass which makes it want to drip down around the sides of the spout. the shot glass would be perfect if the spout was wider and dipped further below the rim. we have drip coffee decanters that do this well but we still have yet to figure it out for espresso decanters.”

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Posted 9 months ago

“There were no instructions to mount the panels nor the right screws.”

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Posted 11 months ago

“Great product just took longer then excepted to arrive.”

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Posted 11 months ago

Espresso Parts is rated 4.8 based on 10,225 reviews