Esure Reviews

Name: Esure
Rating: 3.40

3.4 Rating 1,926 Reviews

60 %

of reviewers recommend Esure

Company Reviews

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3.4

Based on 1,926 reviews

Customer Service
Communication Channels	Telephone, Live Chat

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“Had no problems at all. Good service all round.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I found E sure very easy to use and there response time was excellent”

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(Car Insurance) - Posted 8 years ago

“they were the cheepest i could find at the time . i dont kmow how good they would be if i had a claim ,i hope i never have to do that”

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(Car Insurance) - Posted 8 years ago

“Very competitive - easy to use website - great service - would definitely recommend”

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(Car Insurance) - Posted 8 years ago

“Tried to make a claim and was given the wrong information to start off with.when I spoke to them again they were very still unhelpful and said it was going to cost me my no claims even though it was not my fault.”

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(Car Insurance) - Posted 8 years ago

“Excellent service”

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(Car Insurance) - Posted 8 years ago

“Reported car damage 3rd July. As on 24th August crash repair has not been repaired. Rude and non cooperative customer care.”

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Posted 8 years ago

“Great service and great response wouldn’t go anywhere else”

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(Car Insurance) - Posted 8 years ago

“Got myself in a real pickle, keeping old car for short period buying new car needing insurance but could not get my head round NCD i was not sure what i was doing. Called esure customer service talked to Mathew who understood my rambalings and needs and sorted it in minutes and at an agreeable price. Panic over, sorted. Thank you Mathew @ Esure.”

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Posted 8 years ago

“useless company. customer service disgusting!”

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Posted 8 years ago

“Very good and good price”

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(Car Insurance) - Posted 8 years ago

“I saw it I bought it ...”

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(Car Insurance) - Posted 8 years ago

“Superb service”

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(Car Insurance) - Posted 8 years ago

“Quick & easy - great cover for a reasonable price. Will definitely stay with them if the renewal quote is realistic!”

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(Car Insurance) - Posted 8 years ago

“Disgusted ! That I had to pay a £16 admin fee , just to change address when I moved . Seriously.. how hard is it to change an address on a computer!!!”

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Posted 8 years ago

“Good service and easy to complete, nice pricing, nothing fancy but honest insurance quote etc.”

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(Car Insurance) - Posted 8 years ago

“I’d highly recommend Esure to friends and family I’ve never had a problem with them they’re very professional”

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(Car Insurance) - Posted 8 years ago

“Took out a policy, and sent all NCN documents and even reduced it to 1 years NoClaimsBonus yet it was not accepted and I was left with no other option but to cancel the policy, or have it cancelled at any time and then could have been driving uninsured.”

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(Car Insurance) - Posted 8 years ago

“Disgraceful refund and the fact that they add insult to injury by charging to cancel a policy. They may look the best value but the devil is in the detail, I'd rather use an honest company. Steer clear. Theives.”

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Posted 8 years ago

“Quick to update my policy when I change my car”

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(Car Insurance) - Posted 8 years ago

Esure is rated 3.4 based on 1,926 reviews