Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.30

4.3 Rating 250,764 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 250,764 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

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Euro Car Parts 5 star review on 18th May 2024

992

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited 15mins in a queue to be served, then took another 15mins for my item to be brought down after I had to chase it up.”

Helpful Report

Posted 3 months ago

“Parts where wrong for my vehicle even using the reg parts number system, had to wait 3 days for a wrong part!”

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Posted 3 months ago

“It's the longest wait going for any click and collect service, I actually hate buying from here because you have to sit around waiting for so long to firstly being served then waiting for the item to arrive.”

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Posted 3 months ago

“Very annoyed paid for express delivery stated Friday, didnt arrive until Monday. Had mecanic for sunday all prepared. Had to wait 2 weeks unril it could be arranged again”

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Posted 3 months ago

“Not very impressed. Arrived at Slough to collect my order after receiving email to say it was ready for collection and it wasn’t. Frustrating when I’d made a special journey to collect it. In branch the customer service was slow and uncommunicative. Not inspired to order again, dealership for me next time.”

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Posted 3 months ago

“Ordered two items, a replacement thermostat and wyns coolant flush. Both items were showing as "in stock" drove 8 miles to pick them up only to be told the coolant flush was out of stock.”

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Posted 3 months ago

“Never quick in there. Even when you're the only one waiting. They'll make you stand for 15 minutes. Then slowly walk off. Pain in the aris every time.”

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Posted 3 months ago

“I purchased a new battery online, collected it the next day. When I returned home and arranged for my mechanic to change the battery (at my home) the battery wouldn't even start the car! It was totally dead. I drove back to the store, right on the other side of the town to return it. The member of staff tried to come up with a couple of excuses blaming myself. He then tested the battery which showed it was totally dead. He even suggested it must have been one that was meant to have been recycled not sold. He then said they hadn't got one and I would have to return later that day. I asked if it could be delivered as it was costing me time and fuel. He told me I couldn't have delivery. So I then had to return again later that day to collect another battery and return the used dead one! Not very good in my opinion at all”

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Posted 3 months ago

“Another euro purchase another incorrect item”

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Posted 3 months ago

“What I wanted was listed as in stock, and ready in 15 minutes. Ordered and waited for email advising windscreen wipers could be collected that day, this was a Saturday afternoon. Email never came, and so I called the depot on the monday, and was told they were ready. System failed due to someone not ticking a box probably. So, I could have gone with Amazon and received them on the Sunday. Can't recommend on this level of performance. The product was as advertised, the service was not.”

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Posted 3 months ago

“Whilst I ordered 3 of the same bulbs I was given 2 correct bulbs and 1 wrong one”

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Posted 3 months ago

“Sent me the wrong part. I ordered an air con drive belt for my 2013 Volvo V70 using your listings by registration number. That’s a great system so long as the information behind it is reliable. In this case it isn’t as the part listed is 5 rib belt when the correct one is a thinner 3 rib one.”

Helpful Report

Posted 3 months ago

“I ordered 2L Snowfoam online to collect at Moss Lane, which went through with no problems. Upon arriving it was found you didn't actually have these in stock and I had to "settle" for 2 x 1L and a part refund”

Helpful Report

Posted 3 months ago

“Failed to nofity that the part was out of stock, gave incorrect arrival to store date, failed to notify accurately when the part would become available, failed to notify when it did come in, was eventually refunded, all while an emergency vehicle was off the road due to this. Going elsewhere for future parts.”

Helpful Report

Posted 3 months ago

“Because of the layout of the building, the doorway/signage to customer pickup area is tucked away, and not particularly easy to find for the first-time visitor. And then had to wait up to 10 minutes to collect prepaid parts, as there was only one person on the counter, despite there being several members of staff in the back-office who could clearly see that I was waiting just for a quick pick-up (I was holding my phone in such a way that they could have worked out that it had an order reference number on it.)”

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Posted 3 months ago

“Fiat panda brake pads, went with the more exspensive brembo option because the images on the euro car parts site clearly show, slide pins and fixing clips included, dissapointed when back home to discover just pads in the box, car needed back on the road and cant waste time driving back into the city. I will check items before leaving if I ever use euro parts again.”

Helpful Report

Posted 3 months ago

“Every time I buy services parts it seems one or more item I have to return it back because it’s the wrong parts although it says it fits my car when I type in my reg no . How frustrating”

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Posted 3 months ago

“Used to use euros all the time always discount codes now no real savings and not cheep so only use when desperate shame a lot of people I know say exactly the same.”

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Posted 3 months ago

“Fit for me service was not fit for purposer and bears no reference to the quote on website, I eventually had to have a local garage fir the alternator”

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Posted 3 months ago

“Order battery for my car using website registration plate app. Choose battery from list. When it came it didn’t fit. . I returned it to a euro parts store. Without leaving his stool the guy said they didn’t stock batteries for Honda civic type r 2004 and they would refund me my money”

Helpful Report

Posted 3 months ago

Euro Car Parts is rated 4.3 based on 250,764 reviews