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Euro Car Parts Reviews

4.3 Rating 250,326 Reviews

82 %

of reviewers recommend Euro Car Parts

Company Reviews

Product Reviews

4.3

Based on 250,326 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

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Euro Car Parts 5 star review on 5th May 2024

Euro Car Parts 5 star review on 4th May 2024

Euro Car Parts 5 star review on 3rd May 2024

Euro Car Parts 5 star review on 3rd May 2024

Euro Car Parts 5 star review on 2nd May 2024

Euro Car Parts 5 star review on 2nd May 2024

Euro Car Parts 5 star review on 29th April 2024

990

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a part to be delivered, no one was home on the day (Thursday) so I called to reschedule for Saturday and they said that was fine. They then delivered it on Friday so I called again and they agreed to re deliver on Saturday. They never did and when we called on Sunday we were told they will deliver it on Monday but to call at 8am to ensure this. I did and then they told us it was collection only? The communication was terrible and the part was needed for Monday so it caused lots of stress and issues.”

Posted 2 months ago

“Quick propt delivery but neither of the parts delivered worked. Seems a common problem with the indicator.”

Posted 2 months ago

“Ordered some parts to replace my Honda Civic exhaust from the diagram with part numbers, upon collection I noticed most of the parts I’d been given (besides the exhaust itself) were wrong, but this was then promptly sorted. However I made the mistake of not checking the second lot of parts I’d been given and when it came to changing the exhaust it turned out the parts I had were all completely wrong other than one bolt and ‘bolt springs’. Some of the parts I had ordered were missing, some were parts I hadn’t ordered and some were parts which were listed on the provided diagram for my car but weren’t actually for my car, for example, I had the complete wrong style of gasket and the hangers were completely different too. Only reason I wouldn’t give 1 star is because I turned up near closing time to collect the parts and the lad was more than happy to correct the order for me, his picking sheet had completely different parts to what I had ordered on so none of it was his fault, there’s obviously a serious issue with the ordering/picking system somewhere.”

Posted 2 months ago

“Ordered on line, showed in stock locally then told it was out of stock and took a week to arrive”

Posted 2 months ago

“Bought this part , which said it fitted my car.when I tried to fit it, it was wrong one.so just took old one apart and fitted new blade.”

Posted 2 months ago

“Ordered two 10 litre Ad Blue's and unfortunately was not in to collect when they were deliered. Arranged delivery twice afterwards but both times I wiating in (as they wouldn't leave in a safe place) they never turned up. As a result I decided to cancel my order for a refund and purchased elsewhere for a slightly lower price. The refund was processed promptly back to my card. I doubt I would use again unless I had to.”

Posted 2 months ago

“Euro car parts Bedford branch. The person who served my order , was very rude and not helpful at all . Management need to train there staff better .”

Posted 2 months ago

“I recently ordered online (and paid for) a pair of windscreen wipers. I've fitted many. I telephoned to check that they were the correct fitting and was given the codes on the phone. I picked them up from St Helens. Before I left the store, I asked the lad to again, check that they were the correct wipers as I could see that the 2 wipers were different. He told me that they were correct and for my wife's car. I have a long way to travel to theat Helens store. I got home and discovered that one of the 2 wipers had a different fitting and was wrong. I had to travel all the way back to get the correct wiper. Very poor service and a waste of my time and petrol.”

Posted 2 months ago

“Paid for next day delivery and it didn`t happen.”

Posted 2 months ago

“Only delivered three out of four spark plugs, in a larger order, initially. Three out of the four were 'returns' and sealed up with tape and one had obviously been fitted as the ceramic was marked. One was a completely different plug size and manufacturer. A deliver driver returned to collect them but failed to bring replacements and eventually they told me they had no stock. Perhaps they didn't want to make another trip out with the replacements, who knows...”

Posted 2 months ago

“Ordered and paid for parts on line.when collected.they were in manufactures box.got home.Had been given wrong parts.assistant should have checked to make sure he had picked correct part.got an apology.But had to make two journeys from home to ecchange the parts.poor customer service”

Posted 2 months ago

“Waited 15mins in a queue to be served, then took another 15mins for my item to be brought down after I had to chase it up.”

Posted 3 months ago

“Parts where wrong for my vehicle even using the reg parts number system, had to wait 3 days for a wrong part!”

Posted 3 months ago

“It's the longest wait going for any click and collect service, I actually hate buying from here because you have to sit around waiting for so long to firstly being served then waiting for the item to arrive.”

Posted 3 months ago

“Very annoyed paid for express delivery stated Friday, didnt arrive until Monday. Had mecanic for sunday all prepared. Had to wait 2 weeks unril it could be arranged again”

Posted 3 months ago

“Not very impressed. Arrived at Slough to collect my order after receiving email to say it was ready for collection and it wasn’t. Frustrating when I’d made a special journey to collect it. In branch the customer service was slow and uncommunicative. Not inspired to order again, dealership for me next time.”

Posted 3 months ago

“Ordered two items, a replacement thermostat and wyns coolant flush. Both items were showing as "in stock" drove 8 miles to pick them up only to be told the coolant flush was out of stock.”

Posted 3 months ago

“Never quick in there. Even when you're the only one waiting. They'll make you stand for 15 minutes. Then slowly walk off. Pain in the aris every time.”

Posted 3 months ago

“I purchased a new battery online, collected it the next day. When I returned home and arranged for my mechanic to change the battery (at my home) the battery wouldn't even start the car! It was totally dead. I drove back to the store, right on the other side of the town to return it. The member of staff tried to come up with a couple of excuses blaming myself. He then tested the battery which showed it was totally dead. He even suggested it must have been one that was meant to have been recycled not sold. He then said they hadn't got one and I would have to return later that day. I asked if it could be delivered as it was costing me time and fuel. He told me I couldn't have delivery. So I then had to return again later that day to collect another battery and return the used dead one! Not very good in my opinion at all”

Posted 3 months ago

“Another euro purchase another incorrect item”

Posted 3 months ago

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Euro Car Parts is rated 4.3 based on 250,326 reviews