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Euro Car Parts Reviews

4.3 Rating 280,797 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,797 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Absolutely the worst . After a recent bad experience a couple of weeks ago I decided to give euro another try as they gave me a voucher . Once again they messed up. No order arrived after over a week. No tracking no nothing . Contacted customer service who I must admit are ok and they chased up. Apparently the warehouse cancelled the order but never told myself. I was asked if I wanted my items which I did and then I did then receive tracking informations. Days pasted again and still nothing and then today I had another email saying order has been cancelled even thou I have evri tracking ( that’s another story about how sh”t they are) what the hell is going on euro. Your online available of parts is clearly not working and why use such a cheap unreliable delivery firm like evri. Go back to DPD !
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Posted 3 months ago
Just what was needed!
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Posted 3 months ago
Happy with the price however, the time it takes to be served is far too long. One person and a big queue in total silence.
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Posted 3 months ago
Ordered some parts in the internet and went in early to collect. My parts weren't ready as I was early but the guy was really helpful offering alternative stocked items. And he refunded the previous items for me the next day. I was really pleased with the helpfulness and the refund of other parts. I thought I'd have to chase that bit for sure, but I was wrong and it was all sorted. Thanks Euro Car Parts, I'm a happy customer. 👍
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Posted 3 months ago
The parts I required were in stock with a good choice of brand. Price was very competitive. Very pleased with the service.
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Posted 3 months ago
Brilliant service and very friendly , served by Terry on many occasions. This time he took a fee extra minutes to find the right product for me which I really appreciate. My product was well priced too .
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Posted 3 months ago
Ordered late on Sunday evening for click and collect next day. Went down 15 mins after opening, and was in out in about 3 minutes - and a bank holiday too! Plenty of collection choices near me, and best prices too! Can't ask for more!
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Posted 3 months ago
I still didn’t get my refund, i called for asking refund they don’t even try to listen my situation
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Posted 3 months ago
It was affordable once upon a time. Now the prices are expensive,
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Posted 3 months ago
Accurate parts for great pricesz
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Posted 3 months ago
Really fast delivery but I had ordered wrong size so took back to the store. The helpful staff ordered me a new item and exchanged for me. Very easy and great service.
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Posted 3 months ago
Great staff, great goods!
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Posted 3 months ago
Whatever I ordered it was not right for me but they were ready to refund me.
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Posted 3 months ago
Entered reg and ordered brake pads. They are the wrong size and not compatible with my car. I will be returning them
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Posted 3 months ago
Ordered the parts online for collection when I arrived they didn’t have the parts in stock although it stated that they were in stock for collection so I had a wasted journey
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Posted 3 months ago
Young lady serving on her own, no help evident, did a great job in dealing with a lengthy queue.
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Posted 3 months ago
Very excellent experience at the store. Lots of helpful advice and very friendly knowledgeable staff. Highly recommend your company.
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Posted 3 months ago
Would give zero stars if possible, quality control on returned parts is shocking, ordered in 2 crank oil seals, both boxes taped back together and could see someone had already tried to fit both and battered them and returned them! Meaning my car was off the road an extra couple of days! Ordered the parts from the main dealer and worked out £12 cheaper too! Shocking.
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Posted 3 months ago
Part arrived on time and in good order only thought would be if added hose clip and spare seal to box
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Posted 3 months ago
great items good price delivered fast!
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 280,797 reviews