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Euro Car Parts Reviews

4.3 Rating 271,661 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,661 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Used ECP click and collect for over a decade without issues but recently moved. Ordered for delivery and had to spend hours chasing it. It evenually got delivered but was over a week late.
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Posted 3 months ago
First port of call for spares. Usually really keen price. Parts I've needed are nearly always available.
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Posted 3 months ago
The right part at the right price, plenty of choices for your budget, all quality parts, great service, delivered to your door. (Shit! I sound like an advert, but they are really that good)
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Posted 3 months ago
Picked up a couple of bottles of screenwash for a great price and the item is really value for money. I always find that Euro Car Parts always has all you need for servicing at competitive prices.
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Posted 3 months ago
Needed a new Battery lady in store was really friendly, knowledgeable and helpful came out with the correct battery not the wrong one I’d originally ordered online
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Posted 3 months ago
All OK but could of done with some help taking the parts to my vehicle
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Posted 3 months ago
Quick and easy to order through the " click and collect". Oil was at a good price.
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Posted 3 months ago
Easy, hassle free purchase and friendly customer service
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Posted 3 months ago
Ordering on line was all good but as for staff . Bought a car battery my daughter when to collect and there were no other customers in store . My daughter paid for item and the member of staff did not offer to carry battery out for her just said to her it’s down there bearing in mind it’s a heavy item . Bought same item at other stores in the past and staff always offer to help . Lazy
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Posted 3 months ago
Good parts a very good price
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Posted 3 months ago
Ordered a battery. Good price. It rocked up the next working day. Fitted my battery. Happy car :-)
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Posted 3 months ago
I shop by click and collect and purchase in store. Staines upon Thames. I've forgotten the gentleman's name who is always on the till when I go in. But he is always super super helpful. I work in customer service myself and seriously this guy is at the top of his game. He seems to actually enjoy his job. All I think when I'm there is that if I was running a customer facing business, I'd want this guy training new staff to show them how it's done. In general, customer service is so bad everywhere you go. Nothing is too much for him though. What a credit to the business. Give the man a raise. I remember once going during the heatwave where he was sweltering under the rented fan unit. Give him what he needs to keep him happy. There used to always be huge queues in this branch, but not anymore. He deals with customers so efficiently and with a smile. Fantastic. 10/10
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Posted 3 months ago
fast service, I recommend
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Posted 3 months ago
Excellent service, order a few parts for a car to be delivered at my address, the driver was really patient and helpful. Would definitely use again !
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Posted 3 months ago
THE RIGHT BITS FOR THE RIGHT CAR AND NO WAITING
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Posted 3 months ago
Confusion on the website had resulted in the wrong part but the staff were super friendly and quick to sort it
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Posted 3 months ago
Ordered a battery and within the hour it was delivered very happy with the service.
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Posted 3 months ago
Really fast delivery as usual and quality parts πŸ‘ŒπŸ»
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Posted 3 months ago
Very poor customer service at the counter - felt like an inconvenience from the minute I walked into the shop
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Posted 3 months ago
Charlie at the parkwood store was most helpful and because of him and his attitude when I was there I will be getting everything from there in future
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 271,661 reviews