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Euro Car Parts Reviews

4.3 Rating 280,770 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,770 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Just bought a car battery for my Yaris, Toyota from Euro Car Parts. Easy to order via their website, good prices and great customer service, 10/10 from me 😊. Highly recommend
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Posted 2 months ago
Ordered car parts after the site told me they would fit, they did not fit, took 4 weeks to get sent back... took longer to get refund. will not be using again
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Posted 2 months ago
A good quality product and excellent value for money.
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Posted 2 months ago
Parts were in stock and the correct items purchased with no hassle
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Posted 2 months ago
Ordered online, goods were ready within an hour and collected from my local store next day. Great service!
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Posted 2 months ago
Wrong part not fit in vehicle
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Posted 2 months ago
fast delivery
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Posted 2 months ago
I purchased a set of rear brake pads for a Ford Transit Connect van and a set of piston wind back plates. Wheel chocks and brake cleaner. Really good value. Ordered on line and picked them up from my local store at Crawley. A good swift service. Would definitely recommend, but just make sure that you order everything you need together, or you can lose the advertised 30% discount saving, which I did unfortunately, as I bought the wind back kit a day or two later and I paid an extra £19, which I could have saved, if I had bought everything together in one purchase. Lesson learnt ! I am a DIY mechanic, not professional.
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Posted 2 months ago
Part didnt match online catalougue. Ignorant staff didnt want to change part saying id ordered wrong part. Attitude stinks. Gave up left store and bought part elsewhere. Wont be going back
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Posted 2 months ago
Easy to order online & collect from your local branch. Excellent choice of products at competitive prices.
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Posted 2 months ago
could of carried the swimming pool to the car
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Posted 2 months ago
Ordered part as advised by guy I spoke to Ordering was easy Recieved quickly Not fitted part yet
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Posted 2 months ago
Had the right tool for the job in stock, collected from store. Sorted!
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Posted 2 months ago
Only has 1 star due zero not being available. Poor customer service. Slow refund took my order and money and even gave me a collection time. Only to arrive and be told no stock and nobody knew how to process. Dont waste your time
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Posted 2 months ago
I bought a fan and it was not working I took it back and immediately they returned the amount I paid without any trouble. Lovely staff
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Posted 2 months ago
I reserved a part I desperately needed via the app. I collected the following morning, to which I had to walk 50mins to the Euro Car Parts location and back again to my vehicle. When I had given the part to the mechanic, it was discovered I had been given the wrong part as it had been a clerical booking error by the either app or staff. Due to the desperation of needing the part, I had to then pay for a cab to there and back again. No apologies from the staff or discount given, just silence and stone-faces for an error from Euro Car Parts.
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Posted 2 months ago
Poor customer service, the lady behind the till in Brixton branch firstly lack the basic customer service skills (zero eye contact and you get to talk as if your committing a sin by walking in to this place rude and disrespectful).
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Posted 2 months ago
Still not refunded me for my exchange brake caliper
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Posted 2 months ago
Ordered parts, parts arrived promptly and as described.
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Posted 2 months ago
Excellent product cleaning everything including the car! Well made works well.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 280,770 reviews