Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 277,856 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 277,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 17th June 2026

1288

Anonymous

Anonymous // 01/01/2019

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“Great good price”

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Posted 2 months ago

“I just ordered a couple of glass cleaning products online for collection from the crayford branch in optima park. No issues with the service, only gripe is very difficult to park there !! No spaces in the road and the car park is very busy and tight!”

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Posted 2 months ago

“Excellent customer service and ease of ordering. Fantastic range of stock and great delivery. Will definitely be using again.”

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Posted 2 months ago

“Took over a week to deliver them I ended up collecting as nobody in store answers the phone so very poor customer services after 10+ phonecalls apparently they woukd call me back and never did 🤬 So if you like waiting then best place to go”

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Posted 2 months ago

“I'm satisfied”

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Posted 2 months ago

“Paisley store staff are helpful and quick to get you’re order probably one of the better stores out of this company!”

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Posted 2 months ago

“Exact parts that I needed, and couldn't believe how quick they were delivered, wow, thanks folks great service.”

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Posted 2 months ago

“Almost comically surly staff on the counter. Staff standing about smoking outside the door. Zero customer service skills. Keep receiving emails telling me I haven't collected my order, so a bit of a shambles all round tbh. Unlikely to use again.”

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Posted 2 months ago

“Spot on thank you”

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Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

“I went to collect a fuel filter that I had ordered by mistake. I arrived too early, before it had actually been processed, but I told the assistant I didn't actually need it. He said he would handle the return, but since I paid via PayPal, he mentioned the refund would take a few days. However, I still haven't received the refund, and a few days later, I even received a reminder email saying the filter is still waiting for collection. I decided i might as well collect and save for a later when I was servicing my car.”

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Posted 2 months ago

“Placed an order online for collection the follow day and it was confirmed the items were in stock. On arrival for collection, the branch appeared somewhat chaotic with many people waiting. After waiting approximately 20-25 minutes I was informed they couldn't find one of the items. Refund was prompt though. Still a decent company to buy from with competitive prices.”

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Posted 2 months ago

“Probably the worst service I've experienced tbh at a parts supplier. Item was ordered to a local store i was working close to delivery was due 0900 the following day . Arrived 0940 the next day . Absolutely no one on the front desk . Took a hood 10 mins before someone actually bothered to serve me . And then they made a sarcastic remark about ringing the bell. Then the actual order was not there???? Apparently a computer glitch?. They said they would check through the bins and call . After going yo the client house and doing what other little jobs I could do on the car. Out of sheer boredom I called the store as I had heard Absolutely nothing back . And the part was there . I asked why I had not been called as they had offered and got a fobbed reply again . Returned to the store got Absolutely no excuse about not calling. And no real excuse. I now know never to use euro car parts Loughborough ever again even after hello frozen over . The sheer lapsadaisy attitude from the only one who bothered to answer the front desk . How are people like this still allowed yo deal with customers in this day and age? Absolutely disgusting service. Avoid at all costs !”

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Posted 2 months ago

“Very easy ordering system, collected in store next day, the battery was heavy but an assistant in the shop volunteered to carry it out for us without asking. Thankyou”

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Posted 2 months ago

“Terrible service from the local store I needed the car battery urgently paid for next day delivery , despite multiple calls to the store and customer service item not delivered for 2 days.The local store kept giving wrong information on the phone. At the end next day delivery charges were returned following my complaints.”

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Posted 2 months ago

“Good service prompt delivery used for many years.very hel9ful”

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Posted 2 months ago

“Very fast service. Got it delivered next day.”

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Posted 2 months ago

“Great service..”

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Posted 2 months ago

“Good polite and efficient service.”

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Posted 2 months ago

“Excellent parts delivered within 3 hours!”

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Posted 2 months ago

Euro Car Parts is rated 4.3 based on 277,856 reviews