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Euro Car Parts Reviews

4.3 Rating 271,602 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,602 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Never had any issues with using ECP. Staff are always polite when I’ve had to go in store and it’s so convenient being able to pick up parts quickly and at a decent price.
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Posted 3 months ago
Best primer ever ps only one to actually stick on plastic
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Posted 3 months ago
Great service and value for money.
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Posted 3 months ago
I was after a specific product & the best price was at Euro carparts. I reserved for click & collect & paid online then visited 30 minutes later & my purchase was collected. Easy,quick & seamless from start to collection.
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Posted 3 months ago
Product arrived on time exactly as seen in picture happy with my purchase 😀
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Posted 3 months ago
Easy to use web page to find parts I needed at a competitive price.Nice welcome from the young girl at tha trade desk
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Posted 3 months ago
Parts not delivered, ordered 10 days ago and branch cannot find them, still chasing my order that I have fully paid for online.
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Posted 3 months ago
Great service, local to me, I ordered the last one and it was half the price of other retailers ! Fitted the item myself and i was back up and running.
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Posted 3 months ago
Happy with both price and time to deliver
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Posted 3 months ago
Parts sourced, collected and fitted quickly
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Posted 3 months ago
Ordered online brake shoes given were wrong for the car reg given, wanted another £30 for the right ones. Got a refund and found cheaper elsewhere
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Posted 3 months ago
Fast delivery, less then 12 hours. That was impressive 👏
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Posted 3 months ago
Great service and reasonable prices
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Posted 3 months ago
Return processed. However canceled part was delivered and refused after two calls made to customer service within 24 hours of order on a Saturday. Two more calls were required to correct the problem. Refund was processed in good time.
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Posted 3 months ago
Purchased 2 cans of carburetor cleaner only 1 worked and wouldn't spray everything about this place is of low quality
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Posted 3 months ago
Very pleased with the sevice, all went well
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Posted 3 months ago
The lady at the customer desk needs training in customer service.
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Posted 3 months ago
Very good service , however inconsistent website when ordering parts that fit via the reg
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Posted 3 months ago
all ok for the pickup
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Posted 3 months ago
Online purchase nice & easy. Website experience is very good however delivery of the products was totally different matter.. I was phoned by some lady who bluntly said she will only deliver when it works for her - not for me, when I said there is nobody at home between 8am & 2.30pm.. I then tried calling the branch number to rearrange delivery to my work address however gave up after few attempts. I the end I’ve driven from Felixstowe to Euro Car Parts in Ipswich to collect my order which costed me time & money. Experience of collecting my order was very easy & friendly. Gentleman who served me was helpful & professional - thank you.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 271,602 reviews