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Euro Car Parts Reviews

4.3 Rating 277,967 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,967 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Brilliant customer service 👍
Helpful Report
Posted 3 months ago
Excellent job
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Posted 3 months ago
Placed the order using website guidance for my choice and after establishing that I was being quoted an equitable price, the product arrived early the next morning, I was able to fit and be on the road for just after nine am. Excellent service, excellent product
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Posted 3 months ago
Packaged incorectly and one of the two bulbs was completly smashed up. The washer pump worked fine. Really disspointed to received broken goods.
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Posted 3 months ago
Excellent price and availability. Click and collect was quick.
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Posted 3 months ago
Always got what you need and friendly staff
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Posted 3 months ago
Easy and simple to return items
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Posted 3 months ago
Excellent service, good quality product!!!
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Posted 3 months ago
I asked for a refund and its taking over a week and still not got the refund this ridiculous
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Posted 3 months ago
Easy ordering, quick delivery. Happy with product
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Posted 3 months ago
What should have been a straight forward full service has been a pain. Had a long wait for items to be picked. Despite checking compatibility against car registration number, supplied sump plug washer so big as be non functional as it cannot be centralised. In fact, the old compressed washer almost passes through the new one. Of 4 spark plugs supplied, 3 had clearly been out of their boxes and showed signs of oil contamination, with 1 appearing to have had a gap adjustment made. 1 spark plug was even a totally different thread size packed in the wrong, previously opened box, so the work has had to stop yet again until store opens. Not impressed!
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Posted 3 months ago
My last purchase was a service exchange rear brake caliper for an old Toyota Avensis. As usual that part was available on short delivery, supplied on short delivery and at a reasonable cost. These guys have never let me down and I would definately recommend them.
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Posted 3 months ago
Wrong part recommended went to fit the oil filter and it’s the wrong one from what was suggested
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Posted 3 months ago
I bought new brake discs and pads for a vauxhall corsa and have recently fitted them. The parts were ordered andI picked them up thr same day. Great value and quality. Fitted without any problems.
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Posted 3 months ago
Very good quality product and fabulous delivery.
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Posted 3 months ago
Great service, very helpful staff and good quality product
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Posted 3 months ago
Euro Car Parts is an anomaly among retailers. They offer a great range at great prices, particularly if you buy online. However, the collection process in their Crawley branch is generally a nightmare. My recent order took under 2 minutes to select and pay for online, but popping in to collect that order can take 30 minutes or more, even if there is only one other customer in front of you. There’s only ever one member of staff serving and the whole process takes forever. I can only guess that they prioritise there deliveries to trade customers over walk ins and online collections. Screwfix in comparison is like a breath of fresh air.
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Posted 3 months ago
Brake pads delivered the following day, for free. What a superb service - highly recommended
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Posted 3 months ago
The part was just what I needed, but the wait for it was annoying as other people were coming in and leaving with their goods while I was still waiting for my part.
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Posted 3 months ago
I had to bring back cuz it was the wrong part
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 277,967 reviews