Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 271,658 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,658 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Parts fitted perfectly, good price!
Helpful Report
Posted 3 months ago
Very simple and easy ordering process and collection process. I did a click and collect, and collected my item 3 hours after ordering. When I arrived at opening time, there was only 1 person ahead of me and I left with my item 5 minutes later. Euro car parts are efficient and I would definitely recommend.
Helpful Report
Posted 3 months ago
I order spark plugs, which is marked as delivered. I have not received anything. There is also no delivery proof/confirmation.
Helpful Report
Posted 3 months ago
Delivery was fast and efficient, but the part was incorrect so I returned it to the store. They processed the refund in store but I’m yet to receive my money back, and it’s been over a week!
Helpful Report
Posted 3 months ago
Great service, very helpful and professional
Helpful Report
Posted 3 months ago
Great customer service
Helpful Report
Posted 3 months ago
Good Service. Was able to collect item on the day I ordered it.
Helpful Report
Posted 3 months ago
The parts were delivered to my house within 2 hrs of ordering them!
Helpful Report
Posted 3 months ago
Very poor customer service I went to euro car part hayes to create an account with them as i start my new business as a mobile cars mechanic The guys gave me a form to fill it up and they told me you have a minimum monthly spending £500 to keep your account active As my business is new I can’t guarantee I will spend £500 a month Specially at the first few months I went to a different company parts i told them euro car parts told me that i have minimum monthly spending are you same ? The guys was laughing
Helpful Report
Posted 3 months ago
The lady who attended was very helpful and pointed me to the correct product as their website was showing incorrect information.
Helpful Report
Posted 3 months ago
Věry nice please
Helpful Report
Posted 3 months ago
As written in a previous review. Even though I have a cash account I am being quoted higher prices for parts on my account than what is listed online without discount codes applied. Even been quoted higher prices than what’s online over the phone. This is an issue which was previously advised but ended with not really being able to resolved as apparently I don’t spend £2000+ a month with you. I do feel this is a shame as Euro Car Parts is the closest parts supplier to my location but I’ve now started to use other suppliers more as they are cheaper for the same parts. Very much feels like Euro Car Parts doesn’t care about its smaller core customers anymore.
Helpful Report
Posted 3 months ago
Top lads in Warrington branch, great service
Helpful Report
Posted 3 months ago
Easy to order and collect part where ready to collect very good service
Helpful Report
Posted 3 months ago
If you sold me the wrong pads, I'll return them.
Helpful Report
Posted 3 months ago
Friendly staff.Had my car part ready to collect.Please to deal with.
Helpful Report
Posted 3 months ago
Waited ages, sad staff and slow staff
Helpful Report
Posted 3 months ago
Easy to order online and always an efficent expereince when collecting from the store.
Helpful Report
Posted 3 months ago
Great service free delivery and at door following day
Helpful Report
Posted 3 months ago
I placed my order and received a confirmation email in which it stated I would receive a further email letting me know my order was ready to pick up. Having received no such email the next day I contacted them asking what was happening, and they told me that I wasn’t meant to receive any email other than the confirmation and that my order had been ready to pick up since the previous day! Very poor communication in my opinion, how am I supposed to know to collect my order without being told it’s ready? Won’t be using these again.
Helpful Report
Posted 3 months ago
Euro Car Parts is rated 4.3 based on 271,658 reviews