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Euro Car Parts Reviews

4.3 Rating 271,658 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,658 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
You give me 2 wrong parts
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Posted 3 months ago
I needed a new rear tail light for my car. I ordered this and I was able to collect within 48 hours which I was very pleased about. Great service and I will definitely use them again should I need to in the future for my car 😊
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Posted 3 months ago
Euro car parts is amazing, it's always my go to place for parts, great prices and service is always very helpful and efficient. I received top class customer service the other day, the way that rep used that computer system I was very impressed. We are lucky to still have it in the UK.
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Posted 3 months ago
Ordered a ball joint online, this was easy enough. Picked it up and got home to find a missing piece. Tried to ring the branch with 30 minutes to spare before closing... no answer. Tried a couple more times, same result. Went to another branch the next morning who replaced to part but still fuel and time down etc..
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Posted 3 months ago
Very good service
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Posted 3 months ago
good service no problem with refund rear wiper did not fit 2024 vw troc . item did say fits my vehicle.
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Posted 3 months ago
All good as always
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Posted 3 months ago
Brilliant service, delivery was very quick. I’m just waiting for my refund as one set of pads I ordered was wrong.
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Posted 3 months ago
After years of finding Euro Car parts to be my first choice for buying parts to keep my car in good shape I was extremely disappointed with the experience I encountered on this occasion. After diagnosing a failed coil pack on my car I ordered a replacement online to collect, inserting my reg number as usual and selecting a Bosch component from those listed as the correct item for my car. Since this is the second coil pack fail on the original items on my car I figured a second spare might not be a bad shout, so ordered 2 of the listed units. Bonus, buying x2 Bosch items triggered a checkout discount, win, win! Collected the ordered parts within the hour, returning home to fut the newly purchased coil pack. Offered the new part to the car only to find the wiring connection would not fit - an offset keyway preventing connection! Returned the items back to the shop, explained the issue to the guy on the desk, who said, yeah the website will recommend an item that may not fit....really? Ok not impressed but can you give me the correct item. Yes, no problem took my reg number and gave me a different Bosch part number, same price, however without the 'buy 2 items' discount! Why no discount? I asked...oh you have to order online to get that! "That is what I did but was sold the wrong items!" Was my reply. Yes but you haven't ordered these replacements online, was his reply. By this time I was too frustrated to argue so payed the extra. So a very negative experience on this occasion. I'm sorry but you asked for feedback - rant over.
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Posted 3 months ago
Good price and on the shelf šŸ™Œ
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Posted 3 months ago
Another company who went downhill really badly in recent years. My order placed on the 6th of October still not with me, they're claiming they're tried to deliver it on the 10th, but noone seen on the camera to do so. The part matching became awful. I think it was my last order from them if they finally manage to deliver, if I have to have a refund, obviously my previous order will be the last
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Posted 3 months ago
Great value for money and delivered the next day.
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Posted 3 months ago
Put reg of car in on part required online, the part came incorrect, i went after work to shrewsbury to rectify, she said code on system wrong & apologised and was generally helpful, but i was so annoyed i paid delivery and had to pay extra for part, i should have been refunded for delivery but girl refused, even after driving 40mins with my fuel after paying delivery to go and rectify there error, so staff polite but i feel had no powers to refund the delivery cost even though there fault, so not a great first experience for me
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Posted 3 months ago
Always been very professional and polite with me.
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Posted 3 months ago
I use ECP on a regular basis and always find that they deliver the correct part for my vehicle and always on time. As good if not better than any Internet prices and you are usually dealing with a local company. I would recommend them.
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Posted 3 months ago
The part was in stock and available for me to collect.
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Posted 3 months ago
Extremely good service
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Posted 3 months ago
Amazing service, local delivery dropped off within 2 hours. Price as cheap as eBay but with great service included
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Posted 3 months ago
Original order supplied did not fit as specified. Had to return to exchange, which went okay. I
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Posted 3 months ago
The search engine for parts is excelent, and the staff are friendly and helpfull
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 271,658 reviews