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Euro Car Parts Reviews

4.3 Rating 280,772 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,772 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Competitive pricing, goods in stock, quick and easy service. Exactly what’s needed
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Posted 3 months ago
Online ordering was very easy, fast and courteous delivery. I will use Euro Car Parts again.
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Posted 3 months ago
Good and return
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Posted 3 months ago
Excellent service and speedy delivert
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Posted 3 months ago
Simple purchase of a new battery for car. Arrived promptly so no delay in getting back on the road. Well packaged. Easy fitting .
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Posted 3 months ago
I’ve been buying from Europe car parts for a number of years. However I now find your prices are not as low as they used to be in comparison to other suppliers hence why I’ve been buying less from you
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Posted 3 months ago
always a pleasure to deal with never any hassle staff are great and always give first class service .i have been to several Euro car Part depots but my first port of call is Acocks Green
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Posted 3 months ago
Absolutely shocking reserved a pool waited in the queue for nearly 40 mins to be told that the pool had been sold very poor service
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Posted 3 months ago
Great thank you.
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Posted 3 months ago
Great customer service,great prices too.
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Posted 3 months ago
Ordered a Power washer online for pick up (showing as in stock). Drove across town to pick it up the next day to be told they had none and it would be a few days before it was in stock. Other people in the shop where having the same issue if ordering online and goods not in stock. Wasted a lot of time then getting a refund and sourcing elsewhere. I would no recommend as they have no idea of stock availability and the customer service is rubbish
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Posted 3 months ago
The wiper was supposed to fit my Puma ST. However, it is incorrect and not the right part. Would have returned it but managed to fit using my old clips etc.
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Posted 3 months ago
Very reliable and easy to contact
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Posted 3 months ago
You sold me something that you didn’t have in stock and to collect from the branch..I had to call the main office to get a refund because the branch didn’t do the refund..Time wasting
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Posted 3 months ago
Not a great experience I’m afraid. I ordered and paid for a swimming pool online from the Euro Car Parts site and was told it would be ready to collect from the Borehamwood store by 9am the next day. When I arrived they said it hadn’t been delivered yet and I would have to return several hours later - which was really inconvenient. To add insult to injury the store manager told me all this while standing IN FRONT of two of the exact same swimming pools I had ordered! When I asked if he could not just give me one of those the reply was “these are reserved for other customers”. I still can’t understand why my order was seen as less important than these other customers orders - and why I had to be the one to have to travel miles back and forth simply to get what I’d already paid for. When I did return a few hours later they apologised and blamed their customer service department. But thankfully I did get my pool in the end.
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Posted 3 months ago
Excellent as always
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Posted 3 months ago
Ordered a pool cover and never received a confirmation to say that it had arrived for collection. Finally went to collect hoping that it would be there and they had cancelled my order after 5 days although it said I have 7 days to collect. When I arrived they hadn’t actually sent the order back yet, so they found it, but I was told I had already been refunded and had to pay again. The amount I paid again was £2 more than the original amount! Reason unknown.
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Posted 3 months ago
I received my item on time.service is really very good and the staff are very helpful
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Posted 3 months ago
Extremely helpful and professional lady who helped me out going over and above so I could get what I needed
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Posted 3 months ago
unfortunately i have not received my item yet.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 280,772 reviews