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Euro Car Parts Reviews

4.3 Rating 271,509 Reviews
84 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,509 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
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Posted 2 months ago
Very quick delivery and good quality parts.
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Posted 2 months ago
competitive price and good product. However, very long wait on Click & Collect desk at Freemen's branch in Leicester.
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Posted 2 months ago
Very good price, and the bulb did its job! Also when picking up the bulb, the staff was very friendly & helpful. Many thanks!
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Posted 2 months ago
Brilliant service, great communication.
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Posted 2 months ago
I ordered my item on line and then I went and collected it, when I got home and opened the item out it was the wrong size,I phoned them up and explained about the wrong size, so they ordered another one at the right size, but when I went to collect it they had ordered in the wrong size again (you couldn't make it up) absolute rubbish service.
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Posted 2 months ago
Parts in stock, good prices and great staff
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Posted 2 months ago
Amazing service! I ordered the item in the morning and it arrived in the afternoon same day even though the eta was 3/4 working days, can’t get much better service than that!
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Posted 2 months ago
Fantastic click and collect service. Pay on collection. Staff very helpful. Recommend
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Posted 2 months ago
Always a pleasure to do business with Euro Car Parts. Clear choice of compatible products at reasonable price... prompt supply. A supplier we can rely on!
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Posted 2 months ago
Use euro car parts a lot good prices quick collection usually have what I need in local branches
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Posted 2 months ago
I bought service parts for 3 Fiestas, although all the 3 air and 3 pollen filters and 10 spark plugs were all present there’s only 2 oil filters where there should be 3 which I’ve paid for. 1 of the Bosch oil filters (501590287) is missing. The next time I get a day off I’ve got to return to your shop about this.
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Posted 2 months ago
Fast quality service.
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Posted 2 months ago
The website used to be better, not sure when it was updated but recently it feels worse to use. Last year it was a lot better. For example, for suspension parts you used to be able to filter between all 4 different tyres and whether it was upper or lower suspension. More recently it feels like you can't filter between those at all.
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Posted 2 months ago
ECP always delivers on stock and price. However, the shop experience is nearly always dissapointing. I always seem to have to queue for ages, despite ordering and paying online. An improved click and collect function would really help.
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Posted 2 months ago
The part was ordered. It did not fit my car. They tried again without success and refunded the money.
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Posted 2 months ago
Super easy to order and incredibly quick delivery
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Posted 2 months ago
I thought the service I recieved in your Bolton branch Sunday 19th September was awful and you can see I didn't pick my items up as I have no intention of using your services again. I reserved 3 items for collection, the night before. Now I admit my error for not checking the correspondance that collection date wasn't until Tuesday but usually with click and collect in most businesses, it's a couple of hours not a couple of days. When I arrived at the branch which wasn't paticurlarly busy but their was 4 /5 customers hanging around and a colleague on the till, a good few minutes of tapping away before I was acknorledged. I past him my order number, some more tapping and a point to say "Tuesday" and that was it. my interaction was over. If this would of been handled in any other way I would of suggested him processing it as an order today so I could collect. I'd prefer that to of been his suggestion but it seemed I was an inconvinience by wanting to spend some money, so I left and let the order cancel, which has been refunded. Halford over the road however, whilst more expensive, i was in and out in 30 minutes and thanked for my business.
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Posted 2 months ago
Perfect service
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Posted 2 months ago
Good price and good service. Will always use Euro Carparts when possible.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 271,509 reviews