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Euro Car Parts Reviews

4.3 Rating 277,875 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,875 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 17th June 2026
Craig
Euro Car Parts 5 star review on 5th June 2026
Richard
Euro Car Parts 5 star review on 4th June 2026
Amanda
Euro Car Parts 5 star review on 14th March 2026
Kevin
Euro Car Parts 5 star review on 10th March 2026
Adam
Euro Car Parts 5 star review on 7th March 2026
Trevor
Euro Car Parts 5 star review on 6th March 2026
KEITH
1288
Anonymous
Anonymous  // 01/01/2019
Ordered a. Alternator on line (refurbished) cane quickly but was the wrong one, reg number had been supplied. Returned it the next day, 10 days later still awaiting a refund. Won't be doing that again!
Helpful Report
Posted 2 months ago
Everything as advertised. Click and collect service worked like a charm and ready for me within the hour.
Helpful Report
Posted 2 months ago
Excellent A* parts collected successfully and delivered next working day
Helpful Report
Posted 2 months ago
Items arrived at branch exactly as stated. I picked them up half an hour after the given collection time but I then received 4 emails over the course of the next few days reminding me to collect them😩
Helpful Report
Posted 2 months ago
Very long queue to collect, with no attempt my managers to help the poor lad on the desk.
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Posted 2 months ago
Very good service , many thanks
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Posted 2 months ago
Ordered brake discs and pads online which was easy - only negative was that I had no confirmation of delivery until the following morning after 9.00am which was a bit unnerving.
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Posted 2 months ago
ordered some wiper blades and alloy wheel cleaner pleasant and easy collection
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Posted 2 months ago
Great price offers and friendly staff , Always have special offers which is helpful
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Posted 2 months ago
great service could be more competitive with prices
Helpful Report
Posted 2 months ago
First class service friendly and helpful staff
Helpful Report
Posted 2 months ago
I have used ECP for many years, but was pretty disappointed by my latest interaction. Not only has the store been rearranged in a way that makes it much more crowded and seemed to generate a longer wait to collect the parts, but the part supplied was faulty! This was an exhaust downpipe and front secton for my Son's VW Polo and the exhaust supplied was not correctly finished. When I collected it I noticed that the pipe was only tack welded to the mounting flange at the front end, but I assumed this was because there was some form of sleeve that came down inside it from the manifold, to which it bolts. I was very unhappy to find there is no such sleeve and the exhaust would have been in no way airtight at the manifold. Given the car was in pieces over my pit and required for my son to drive to work the following morning, I had to rush it out to a local welder for him to rectify the problem for me. With the flange properly attached and finished, I fitted it to the car and the joint between the flange and the downpipe is not perfect as the flange is clearly distorted to boot. It should now be good enough, but this is very poor indeed. If you then add to this the fact that there really isn't anyone to speak to who cares about the problem, it is fairly disappointing. Some money back would be nice. As it is I spent £85 on the exhaust part and then had to spend a further £25 having work done to it to make it remotely serviceable. Not ECP's finest hour...
Helpful Report
Posted 2 months ago
Great service, ordered the part was there for collection the next day
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Posted 2 months ago
All good. Easy click and collect
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Posted 2 months ago
I can't comment on this service because the order still hasn't been delivered yet order 511-00002106228.
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Posted 2 months ago
Ordered a leisure battery at a pretty good price. Was delivered the next day. Great service
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Posted 2 months ago
Just what I needed and good price. Arrived promptly. Just frustrates me when I cant find certain parts
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Posted 2 months ago
Simple and quick ordering process , easy to pick up afterwards
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Posted 2 months ago
Ordered some wiper blades great price and there waiting when I picked them up
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Posted 2 months ago
Only issue I had was only 1 item was provided. I’d ordered 2 items. The assistant rectified immediately.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 277,875 reviews