Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 280,770 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 280,770 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 4th September 2026

1307

Anonymous

Anonymous // 01/01/2019

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“Hubcaps arrived damaged, looked like the box had collapsed and they had fallen out and snapped two clips off. Initially was told some would be sent straight out, but it took a subsequent call to a very helpful individual and they arrived very early next day. No harm done and put right. Decent quality , included cable ties and absolute bargain for the price, really lifted the look of the car.”

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Posted 2 months ago

“Great service, very fast delivery item exactly as described.”

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Posted 2 months ago

“Always friendly and helpful, can always get you what you need”

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Posted 2 months ago

“Placing my order online the website was so easy to do. And when I arrived to collect the parts were ready 👍🏻”

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Posted 2 months ago

“Part easy but let down by counterstaff”

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Posted 2 months ago

“I ordered and paid online for a car battery for collection from my local branch. I had checked the spec and had entered my registration and the battery appeared to be suitable for my car. When I went to collect the battery, I found that the shape at the bottom was incompatable with my car's fixing arrangement. I was offered an alternative battery, which WAS compatable with my car, but at a higher price. I offered to pay the difference but was told that I would have to pay in full for the second battery and that the cost of the first battery would be refunded to my card within 4 days. After a week, no refund had been received. The branch was unable to help and referred me to Customer Services - who left me on hold for an interminable period, so I hung up. It was only by raising a complaint via PayPal - by which I had paid - that a refund was eventually received. I recommend anyone ordering online for local collection to opt for paying at the branch - not online - so that the item can be checked for correctness before paying.”

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Posted 2 months ago

“Ordered over 300 quids worth of brakes for my car I made a mistake with the pads as there is few sets of brake pads listed for car. So had to return them to the store. Then when got the correct ones I had to pay full price. Was only fair that I got the discounted price on them as they should of been part of the original order. Will think again before I buy from euro car parts”

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Posted 2 months ago

“Good advert and the item was set at a great price. Whole process very straightforward and arrived on date promised. Highly recommend”

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Posted 3 months ago

“Very disappointed, I placed an order and on the day of delivery they said they couldn't deliver because it was out of stock.”

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Posted 3 months ago

“Brilliant and great value”

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Posted 3 months ago

“Can't fault the staff, just not enough of them, big company profit before customer service”

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Posted 3 months ago

“Great help and service getting the correct part. Thanks”

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Posted 3 months ago

“Bought a wing mirror from here and it’s great. Was very easy to assemble. Especially liked how the website save you time researching by telling you which one is compatible with your car.”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Brake pads ordered very quickly available for collection good product good price”

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Posted 3 months ago

“I placed a click and collect order, drove 5 miles to collect it, only to be told it was never in stock.Wasted journey.”

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Posted 3 months ago

“I ordered an item for same day collection via the ECP website. The website every clearly stated that there was 1 left in stock and it would be available. My confirmation email very clearly advised me that I could collect the item on the same day. We drove over 30minutes to get to the branch only to be told it wasn't in stock. The person working on the desk (unfortunately I didn't catch his name) told me it wasn't same day collection. I showed him my email receipt to which he just shrugged his shoulders and said "that's not what it says on my system" whilst pointing to his screen. There was no apologies or courtesy expressed for our wasted time and for the fact the system was incorrect. In fact, the employee spoke to me in a way that made me feel like I was at fault for simply following the email. I get that the emails/ website are automated based on an inventory management system. I assume that the Kettering branch have issues with stock management accuracy. Either that or the possibility of selling the item I ordered over the counter before I got there. The item on question (inflatable pool) was on high demand at that period in time. I give 1 star, purely because I can't do less and for the fact that it didn't take too long to receive my refund.”

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Posted 3 months ago

“Thank you”

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Posted 3 months ago

“Poor service”

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Posted 3 months ago

“Found them to be helpful and friendly”

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Posted 3 months ago

Euro Car Parts is rated 4.3 based on 280,770 reviews