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Euro Car Parts Reviews

4.3 Rating 271,512 Reviews
84 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,512 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
I thought the service I recieved in your Bolton branch Sunday 19th September was awful and you can see I didn't pick my items up as I have no intention of using your services again. I reserved 3 items for collection, the night before. Now I admit my error for not checking the correspondance that collection date wasn't until Tuesday but usually with click and collect in most businesses, it's a couple of hours not a couple of days. When I arrived at the branch which wasn't paticurlarly busy but their was 4 /5 customers hanging around and a colleague on the till, a good few minutes of tapping away before I was acknorledged. I past him my order number, some more tapping and a point to say "Tuesday" and that was it. my interaction was over. If this would of been handled in any other way I would of suggested him processing it as an order today so I could collect. I'd prefer that to of been his suggestion but it seemed I was an inconvinience by wanting to spend some money, so I left and let the order cancel, which has been refunded. Halford over the road however, whilst more expensive, i was in and out in 30 minutes and thanked for my business.
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Posted 2 months ago
Perfect service
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Posted 2 months ago
Good price and good service. Will always use Euro Carparts when possible.
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Posted 2 months ago
Everything was great except for one problem, which was important. I bought oil and filter on click and collect, by my usual method of entering the car registration and selecting the lowest cost items suggested by ECP. At home I drained the oil and was about to refill with what I'd bought, but first checked the approvals on the carton. The spec for my car wasn't listed - MB229.51 - but I had been supplied with MB229.5. I checked in the technical section of the car handbook, and it seems the oil I was supplied with is for a petrol car, but mine is diesel. I called ECP and explained to someone who, after a period of silence, said he'd checked online and the oil was approved by the manufacturer's dealer network. I still didn't feel confident to use it, and ECP accepted the return and refunded my account with no problems. I'll definitely continue to use ECP, I'll just be a bit more diligent in checking what I'm using.
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Posted 2 months ago
Easy to naviaget site and very quick delivery, however although the site said the item was compatible it didn;t quite fit perfectly, just needed to do some tweaking to get it usable.
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Posted 2 months ago
Ordered item on the weekend, item available on the Monday, very competitively priced. Pleasant staff and very efficient.
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Posted 2 months ago
Extremely helpful staff who did everything they could to ensure that I was given an excellent service
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Posted 2 months ago
Great parts selection and a first class online ordering system.Excellent company.
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Posted 2 months ago
As always very pleased with items at a good price
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Posted 2 months ago
Good location, easy to find and lots of free parking. Had the part available immediately and a very competitive price.
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Posted 2 months ago
Always on the ball with parts and ready for collection 🤙🤙🤙
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Posted 2 months ago
Part was ready for collection with no queue 15 minutes after ordering online. Excellent
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Posted 2 months ago
Ordered a battery for my car. Person on the phone was great help. Delivery was prompt, even before I expected. Thanks guys.
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Posted 2 months ago
Staff couldn't have been more helpful. There were two types of front strutt listed for my van and they were more than happy to double check part numbers and the physical parts to ensure the correct ones were supplied to me. Great service.
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Posted 2 months ago
Quick and efficient service
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Posted 2 months ago
Right price, easy to order, no queue on a Saturday!
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Posted 2 months ago
Good quality, quick response, helpful staff
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Posted 2 months ago
Good old fashioned service, good prices and stock availability.
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Posted 2 months ago
Ordered a car battery on the web site Put my correct registration in Went down and collected it and took to my mechanic who took off the old battery only to find the new one was the wrong battery for my car Even though the euro parts site had allocated this battery Had to put the old battery back on and take it back for a refund.mechanic sourced another one for me that was cheaper and correct All in all a wasted two hours
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Posted 2 months ago
Ordered part Sunday night with free delivery expecting it by end of the week…..was delivered by 8am next day!
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 271,512 reviews