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Euro Car Parts Reviews

4.3 Rating 271,517 Reviews
83 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,517 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Purchased a timing belt for my Metro for garage to fit and all ok.
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Posted 2 months ago
Be aware take photos before and after
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Posted 2 months ago
A very disappointing experience dealing with Europcar! Passed around so many times with conflicting information, put on hold before dropping the call. This happened over 4 days and caused a lot of inconvenience!
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Posted 2 months ago
I ordered the battery charger one day and was able to collect it the next as expected. The charger is hooked up to the car and keepin the battery conditioned.
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Posted 2 months ago
You need more staff on the counter one person taking orders and payment and then collecting parts from store resulting a lengthy wait for customers.
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Posted 2 months ago
Excellent customer service
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Posted 2 months ago
I am a car & motorcycle owner and enjoy undertaking my own servicing and repairs. Eurocarparts is my first port of call for parts, tools and materials. Well stocked, fair prices and good service, well recommended.
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Posted 2 months ago
First of all the Milton Keynes branch seems to have completely lost its way with customer satisfaction. There are now no emails or messages to let you know your order is ready for collection. In the branch there seems to be no one in the warehouse picking the orders. Often the counter staff have to go off to find the parts. Therefore the waiting time is now 20-30 minutes with huge queues of agitated customers. Then this week to top it all, a replacement part I reordered as the previous one purchased had failed, was supposed to be available for collection on Saturday morning. Ater queuing for 20 minutes to get to the front desk, no-one could fine the ordered part on site. Shocking service! As I said what's going on in the local MK branch?
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Posted 2 months ago
I ordered online which was easily done. I went to my local Euro Car Parts the next morning and everything was ready to pick up. Excellent service.
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Posted 2 months ago
After receiving my order I took the parts which I had ordered according to my reg no only for the parts to be wrong . Then to be told it was I whom must of made a mistake even though I had ordered on the specific reg plate . Which I think was appalling . The pack was taped up when I got it when my mechanic opened the item they were not in the plastic wrapping and had grease on them like they had been opened before . There where two different labels on the pack one said it was for a qashqai the other said they were for another vehicle . Not a very good experience all in all
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Posted 2 months ago
Did what it says at a good price 👍
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Posted 2 months ago
As always, very fast service from nice staff. Will keep returning
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Posted 2 months ago
Ordered on the app picked up in store within an hour. Great service from friendly staff.. what more can you ask.. sorry one more thing great price !!
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Posted 2 months ago
All good. LIked the delivery without extra boxes and bags.
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Posted 2 months ago
Ordered front discs and pads for in store collection, collected them, took them home and started fitting them but found the caliper would not fit over the discs with the new pads in, found they had given me rear discs instead, same diameter but slightly different shape of hub. Euro Car Parts would not deliver the front discs to me as they did not have a driver in so I had to refit the old disc and drive to them to swap them. Not very good customer service for the 3rd time!
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Posted 2 months ago
Excellent service 💯
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Posted 2 months ago
Very quick delivery, part was correct.
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Posted 2 months ago
Amazing service. Ordered the item I needed in the afternoon and was stunned to have it delivered the next day! Well done.
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Posted 2 months ago
Same day delivery, top service
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Posted 2 months ago
My local Euro Car Parts store is very helpful and always swift service. In Quedgeley Gloucester. The website option to click and collect makes for a swift and simple service. Various purchases over the last month for all my grownup kids .. wipers, bulbs, oil.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 271,517 reviews