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Euro Car Parts Reviews

4.3 Rating 280,772 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,772 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Everything was good. Communication was great, the parts arrived on time, and they were exactly what I ordered. No problems at all. Thank you.
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Posted 3 months ago
Great deal.. need more discounts on bigger parts for older model vehicles
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Posted 3 months ago
Always a pleasure to shop at Euro Car Parts Good service,Good value and able to click and collect
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Posted 3 months ago
Excellent service. Deliver on time.
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Posted 3 months ago
Received correct rear wiper blade for my Yaris. Delivery driver was very polite and waited while I checked it.
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Posted 3 months ago
Utterly useless. Ordered part as vehicle broke down on a Friday going on booked holiday. Obviously it was an emergency. Called local branch a few times ( first complaint stated on line branch had part) was told no stock kept. Explained the emergency and was told to order online as quicker and would be delivered tomorrow morning 8.00 - 9.00am. Placed the order and got confirmation ordered at 3pm. Next after waiting till 10am phoned branch to be told that I ordered at 7.45am that morning and that the part would take a few days to come( this is after speaking to the branch and being informed next day) I phoned customer service and was apologed for the problem that had arisen. I then had the branch manager call and again apologised and said it had been ordered at 7.45am. I explained that I had an email confirmation that the order was placed at 3pm the previous day. Two days later the part arrived ( to late fo our holiday) the delivery man again apologised for the bad service. A few hours later some lady from head office phoned and claimed ( no apology and quite rude). She claimed that the were not at fault as I had placed the order after the cut off time of 4pm. I tried to tell her that I had a confirmation email that the order was placed at 3pm. Question - why so many apologies, why were times placed order different from confirmation of email. Why was it made out to be my fault and no apologies from head office after calling me a liar. No compensation or email of apologies. Lost holiday, mechanic on standby to fit part. IF YOU USE EURO PARTS YOU DO AT YOUR OWN RISK AND DO NOT TRUST THEM! ,
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Posted 3 months ago
Purchased a battery using the Euro Car Part website for collection, it was simple and stress free.
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Posted 3 months ago
Easy to order and gut at the Darlington branch was super helpful
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Posted 3 months ago
Had everything I needed and at a good price too, ready to collect the next day
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Posted 3 months ago
I dealt with the manager at Folkestone and though what I wanted was not in stock the part arrived before lunchtime. Two hours quicker than the AA! Very impressed. ( Not with the AA!)
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Posted 3 months ago
Great value for money And fast service
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Posted 3 months ago
Easy to order, fast delivery for collection. Great service.
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Posted 3 months ago
Battery was taller that teh MG spec and has caused a small issue for me to secure the battery with longer J bolts
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Posted 3 months ago
Always a great service cant fault anything
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Posted 3 months ago
Window screen wipers fitted a treat, quick and easy
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Posted 3 months ago
Quick and easy to order easy collection too Happy with service
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Posted 3 months ago
Parts prices and quality are very goodmwith plenty of choice. Collection experience is poor with the staff always miserable and often ignorant of the customer.
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Posted 3 months ago
Delivered on time, item as described.
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Posted 3 months ago
I've forwarded a review via Trust pilot, but unfortunately, even though I have passed on the ℹ️ you requested, you have still to respond.
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Posted 3 months ago
Ordered the parts what I needed and picked them up. Staff were very helpful and the parts were the correct ones.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 280,772 reviews