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Euro Car Parts Reviews

4.3 Rating 273,784 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,784 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent very fast delivery from order to my door less than 2 hours. Well pleased
Helpful Report
Posted 2 months ago
Unbeliveable service. I ordered this at roughtly 1pm and was with me the next day, with a dedicated man and van. Very impressed with the service. Will use again.
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Posted 2 months ago
Quick service and a cheap price
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Posted 2 months ago
Worse service ever paid for everything. Took them 15 mins to find the wrong antifreeze who's I had to correct and pull them up on. Asked me to pick something up from the shelf and then took another 5 mins to tell me they didn't have the screenwash that I ordered for an online pick up. All in all I was waiting for 25 mins in the shop to get the wrong antifreeze a bottle I picked up and no screenwash. I ended up returning everything there and then. What a waste of time going there. With the worst service I've ever seen.
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Posted 2 months ago
Correct parts for the car delivered promptly
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Posted 2 months ago
Great cheaper parts.
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Posted 2 months ago
Great service, ordered for delivery expecting the items to arrive in 2 - 3 days, to my surprise a van called 4 hours later from the nearest branch with my order !
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Posted 2 months ago
Fast efficient professional service
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Posted 2 months ago
There is no sense of urgency or customer empathy at the counter . Long queues where lethargic staff serve on a single computer . No efforts made to open up the second serving station when queues form long unnecessary waits as though my time is not important ! I now avoid going ! Recently staff tried to palm me off with a box opened second hand alternator , when I pointed it out I had to revisit so a new one could be brought to the store in Basildon poor service poor standards of quality control .
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Posted 2 months ago
The online ordering system , collection process and help with loading the goods into my car was excellent. I am pleased with my purchases and will definitely be using them again.
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Posted 2 months ago
As always excellent service, car light bulb was ready for my peugeot 207... Easy to fit.. In the underground car park... Thank you
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Posted 2 months ago
Friendly staff and happy to help/chat about issues. Never pushing parts etc on you but give honest advice. Used to have discount codes but now have to wait for offers to come up.
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Posted 2 months ago
good helpful advice and friendly service staff all at my local branch
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Posted 2 months ago
Great service
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Posted 2 months ago
Excellent service and product
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Posted 2 months ago
Fast local service with good returns policy
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Posted 2 months ago
Always have what I need at a competitive price and order is always ready on time.
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Posted 2 months ago
I needed a part for my car, used my license plate to see if it was the correct part for it. Ordered the part online for express delivery for the next day. Didn't get it for the next day, got it 2 days later. When I got the part, it wasn't even the part I ordered. Went to the Southampton branch to see what was going on. No apologies for inconvenience, just blaming me for ordering the wrong part. Got told I will get a full refund and it will be processed on 15th Dec and I'm still waiting for it.
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Posted 2 months ago
If everything had gone perfectly it would have been easy to give a 5 star review but things did not go perfectly. However the customer service team were brilliant and deserving of a six star rating. Communication was both by email and telephone.
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Posted 2 months ago
Very efficient and very reasonable price 👍
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 273,784 reviews