Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 271,544 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,544 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
need to have someone separate there for click and collect had to wait a long time
Helpful Report
Posted 2 months ago
Parts available quickly at a good price
Helpful Report
Posted 2 months ago
Very compact but does the job. I used it the same day I bought it so thankful to be able to collect from the depot rather than wait for delivery. Worth getting the case too to prevent damage. Great price and quality too
Helpful Report
Posted 2 months ago
Fast and quality service. Part was alot cheaper than everywhere else and I was able to collect it the same day
Helpful Report
Posted 2 months ago
Always have what I want. No matter part or accessory. Brilliant.
Helpful Report
Posted 2 months ago
Quick like always best company
Helpful Report
Posted 2 months ago
Good service thanks
Helpful Report
Posted 2 months ago
Perfect fit, ready to collect as always. Competitively priced
Helpful Report
Posted 2 months ago
Brilliant service as always is. Friendly and welcoming
Helpful Report
Posted 2 months ago
The part I ordered was given to me in an opened box which had clearly been used before. The part didn't actually work, but it was so cheap I couldn't be bothered to ask for a refund.
Helpful Report
Posted 2 months ago
Review regarding purchase of a pair of rear springs for VW Tiguan. Easy to ensure compatability using Registration No. Price reasonable for OEM quality(Sachs) product. Click and Collect straightforward. All good.
Helpful Report
Posted 2 months ago
Excellent service and value fast delivery excellent quality. Here within less than an hour
Helpful Report
Posted 2 months ago
Good website, plenty of options, good availability. Click & collect faultless. Have used before & will use again.
Helpful Report
Posted 2 months ago
It will be a long time before I trust Euro Car parts with another order. One Thursday afternoon, I ordered 2 ignition coils for next day delivery (Friday between 0800 to 1800) Friday evening: No coils - I tried contacting customer support (Euro Car Parts website says available until 2000, but actually closed by 1815 - that needs fixing) Saturday morning: I got past the obligatory chatbot just after 0900 and in the session I was promised a response within 24 hours. When I complained that was unacceptable as the parts were already a day late, and I needed to know what was happening sooner - I was told the local store would contact me that day. Saturday Evening: No contact from any at Euro Car Parts. Sunday morning: A single coil turns up. Remember, I'd ordered 2. Monday Morning: I was promised the second coil that day. Evening came and no coil. Tuesday Morning: The second coil turns up at 0810. Only 4 days late. Now, things go wrong in life - it's unavoidable, and it's at that point the true quality of a company is brought to light in how the solve the problem and recover the situation. A litany of unkept promises over 5 days gives me no confidence I can deal with Euro Car Parts reliably ever again. One star because both ignition coils did eventually turn up.
Helpful Report
Posted 2 months ago
Easy of service - click and collect and paid on line. Unfortunately had to return the item as did not fit car (although sold as compatible) Easy return. No issues at all.
Helpful Report
Posted 2 months ago
Eurocarparts are fantastic...stock the right products, excellent service. 5 stars. Evri however are abysmal...they were unable to deliver my parcel, didn't say why, did not respond to my enquiry. The parcel was damaged and had to be returned to ECP. ECP were able to get a second package to me after I called them and they worked out what had happened...but overall turnaround almost 2 weeks. Not the first time this has happened with Evri. They are tarnishing the reputation of ECP...I strongly recommend they switch to a different courier. I will be shopping in store in the future. Sorry, ECP.
Helpful Report
Posted 2 months ago
Easy ordering and communication with store. Good service at store. Will use again
Helpful Report
Posted 2 months ago
Low quality of products
Helpful Report
Posted 2 months ago
Service could not be faulted. The item itself was slightly more fragile than I expected and the instructions were not the clearest. I tried to pump out with the two red tubes attached but this did not work well as the tube on the inlet side collapsed - stopping the flow. A more rubust tube would have prevented this.
Helpful Report
Posted 2 months ago
Ordered the car parts in the morning around 7am and they were hand delivered by lunchtime the same day! Excellent customer service.
Helpful Report
Posted 2 months ago
Euro Car Parts is rated 4.3 based on 271,544 reviews