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Euro Car Parts Reviews

4.3 Rating 280,804 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,804 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The parts I ordered were waiting for me when I arrived, however, no one at the counter and had to wait for 4-5 minutes for someone to serve us.
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Posted 4 months ago
Had the part I wanted, in stock and at the best price around
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Posted 4 months ago
Good service excellent price
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Posted 4 months ago
Very good all round, thanks
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Posted 4 months ago
No parking all taken not by customers. One bloke at the desk. Three people waiting to pick up orders. Unnecessary wait luck to get parking half a mile from store
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Posted 4 months ago
Good service, great selection. Excellent customer service.
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Posted 4 months ago
Not the exact item I ordered,I ordered the electric windows conversion kit with the slim drivers switch assembly easier to fit to VW T5. But received the electric windows conversion with wider drivers switch assembly more awkward to fit. Also package it come in was a box stating it was some other window accessory, not a electric windows conversion kit , so I refused to have it thinking the wrong item had been sent. The shop assistant decided to open the package and indeed it was the correct item ?. If it had been posted to my address rather than collect it from the shop, I would have refused it. ( IF NOT THE CORRECT BOX ) you must state that on the box to stop confusion. On a good note it was very quick on delivery no complaints there. Photo's enclosed. Regards P Evetts
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Posted 4 months ago
I have bought a break pads last week but they was. Faulty
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Posted 4 months ago
Not happy ordered wheel trims 7 days ago should have been 3-4days delivery but still have not received my order
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Posted 4 months ago
Fast and efficient and friendly staff.
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Posted 4 months ago
It's the second time I have turned up to collect my purchase at the time stated in my email,only to be told it will not be in until the next day
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Posted 4 months ago
Wasted delivery on wrong parts,had to travel an hour to get correct parts,just to wait in store for an hour for the staff to figure out how to do a return
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Posted 4 months ago
You seriously ask me for a review when 9 days later my order hasn’t been dispatched and everything was in stock at time of ordering. Now waiting on a response from customer service?? This is Bedford branch.
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Posted 4 months ago
Nothing wrong with the items or the price, but the service was dreadful. I waited a week for dlivery then called the "local" number for the branch they were ordered from. Of course, this was actually a call centre, not the branch. The call centre spoke to the branch (Why couldn't I just call them directly?) And was told that a delivery attempt was made (which it wasn't - my security cameras showed nothing) and that nobody answered the telephone when they called (which they didn't, as I had no missed calls). The call centre told me that it would be delivered the next day, and it wasn't, so I ended up having to waste diesel driving to the branch to pick up the parts. Rubbish srvice.
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Posted 4 months ago
Wow… what service, love that you can put your reg in and get the right part, but then to get the part the same day I ordered was excellent. Would highly recommend.
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Posted 4 months ago
Was served by a lady who had more attitude than a 2 Yr old, was completely unhelpful. Not sure if she had issues outside of work but a bit of courtesy doesn't cost anything. I was polite and was hoping for some reflection in that. Will not be using the company as a whole now, first impressions last!!
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Posted 4 months ago
Staff always helpful most items in stock for same day collection or and if it's not it's there the next day, prices always good
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Posted 4 months ago
Roof rack was perfect great value. I cannot comment on the service as the sales advisor didnt speak to me other than to ask for my order number tbf he was too busy on his mobile phone to have any customer interaction.
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Posted 4 months ago
As always, the staff at Kingstown, Carlisle have proved friendly and heloful. Thank you...
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Posted 4 months ago
Used Europarts for years on-line and in store and they have always gone out of their way to try to find and get the part. No quibbles on returns and get most parts the same day or next day. Thanks for your service :)
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Posted 4 months ago
Euro Car Parts is rated 4.3 based on 280,804 reviews