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Euro Car Parts Reviews

4.3 Rating 280,803 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,803 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
I buy too small battery charger for my battery. Replaced for bigger one with no problem. Good staff,very helpful. Thanks
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Posted 4 months ago
Helpful and friendly staff but the cross referencing of the part number on the Euro car parts system resulted in the wrong part being supplied so after returning for a refund I had 2 wasted journeys. Euro car parts were unable to supply the part so I went to an alternative supplier. I have given a 5star review for the service level because it's not the fault of the staff that the system referencing is flawed
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Posted 4 months ago
I have some employees who know absolutely nothing; they gave me something completely different from what I had ordered—they gave me a car filter, but nothing matched
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Posted 4 months ago
Had to make 3 journeys to collect parts which should have been in stock on first visit. Phoned helpline and was put through to another store, quite rude.
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Posted 4 months ago
Great prices, easy to navigate an online order. Convenient to collect from my local Euro Car parts. A huge thanks to the Hemel branch who are always on hand when ordering in person and super knowledgeable about their parts. I’ve tried other online companies but I’d rather pay for a better service and get the correct parts first time, from Euro Car Parts.
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Posted 4 months ago
ordered online one day -collected from store next moring - excellent product and service.
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Posted 4 months ago
Very friendly welcome and very helpful
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Posted 4 months ago
Though I could not get my order filled at the Catford branch I drove to Stafford Road Croydon and they had everything.
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Posted 4 months ago
Easy to order the required parts and they were delivered quickly by a friendly lady from a local branch.
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Posted 4 months ago
Very good service. Easy to use website. Friendly, helpful staff in the store. Products are always good quality, and so far, have always been in stock.
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Posted 4 months ago
Good service. Only thing is concerning product is not alway fit to the car and need changing during service. Therefore I recommend them to update product relevance with car after consulting technical experts otherwise it waste a lot of time.
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Posted 4 months ago
Items were great and good value but customer service was poor , needs improvement
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Posted 4 months ago
Ordered battery in the morning and I got it in the afternoon great service
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Posted 4 months ago
Parts available on time and a great price with very friendly service, top marks.
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Posted 4 months ago
Wasn't actually delivered on the day it was meant to be, even after paying for next day delivery, ended up collecting it directly from the store in Aylesbury the following day. Product is good but disappointed by lack of promised delivery
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Posted 4 months ago
The product purchased was a car cleaning product, which is very well presented and competetivfely priced. However, the collection experience at the specified branch was disappointing. I was kept waiting for almost 20 mins, and then informeds the product could not be located and advised to visit the branch on the following day. On my second visi to the same branch 2 days later, I was still kept waiting for 12 mins before being handed the ordered product. My initial impression of the branch is that the process of storing and identifying 'click and collect' items should be much better managed to expedite handover to customers.
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Posted 4 months ago
Easy on line order..fast counter service..spot on would use again.
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Posted 4 months ago
Quick and easy to order, prices for parts for a mini cooper r57 convertible where a mix of good for some to high for others compared to other online suppliers but had what I needed for same day collection so bought this time. Would consider alternative suppliers to ensure best value though! Sales assistant was helpful on collection. Overall a good first time experience of using the Scarborough branch, thanks.
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Posted 4 months ago
Excellent amount of products at great prices.. Also very helpful staff
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Posted 4 months ago
The spark plugs work great and they look well built.
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Posted 4 months ago
Euro Car Parts is rated 4.3 based on 280,803 reviews