Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 274,935 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 274,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 6th April 2026

1286

Anonymous

Anonymous // 01/01/2019

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“Convenient and easy process. Order for pickup and ready in minutes.”

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Posted 4 months ago

“Quick, easy and pleasant. Parts available for collection the next day. I recommend it.”

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Posted 4 months ago

“Excellent staff especially Brad at Darlington branch. We had problem with brake discs and pads and he helped us claim a refund through their warranty process which we wouldn’t have known about if we hadn’t of checked. He was really helpful.”

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Posted 4 months ago

“Ordered windscreen wipers and for the second time handed over different ones from what I ordered.”

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Posted 4 months ago

“I ordered a battery to come next day delivery that never came. It was attempted delivery three days later and was delivered to the wrong address. I ended up going in store to collect myself.”

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Posted 4 months ago

“Parts found easy on website , purchased and picked up next day without any problem.”

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Posted 4 months ago

“Excellent prices and service/delivery. 5 Star.”

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Posted 4 months ago

“Quick click and collect and very friendly”

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Posted 4 months ago

“Back wiper blade ordered. Does not fit. Only option to return is to visit a store, no postal option offered. Not impressed.”

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Posted 4 months ago

“CHERTSEY BRANCH TERRIBLE SERVICE SHOULD OF HAD IT FREE DELIVERY FROM THEM BUT DIDN'T TURN UP. I WENT IN THERE AND THE PERSON SERVED ME JUST SAID YEAH WE'RE HAVING A BIT OF PROBLEM WITH DELIVERIES, NOT EVEN AN SORRY.”

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Posted 4 months ago

“Good price for the part that I wanted but delivery was very slow considering the delivery price was almost as much as the part I had ordered”

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Posted 4 months ago

“Good store ocations, very good range of parts at very competitive prices. Knowledge and helpfull staff”

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Posted 4 months ago

“I am writing this review after an invitation to do so from Euro Car Parts. I ordered an item that ECP said would be available the same day at a specific time and a specific store and was given a code to enable me to collect it. I waited and proceeded to the store only to be told it wasn't there and I'd need to call back the next day. Now that to me was not acceptable and so I cancelled the order as I could have gone to many shops that day to purchase said item. ECP's only saviour and the person that saved a one star review was Darren from customer support who was most pleasant and professional and refunded my money without a problem straight away. My advice to ECP for what it's worth is don't make false promises or mess customers about just to snare custom.”

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Posted 4 months ago

“Good service and product. The main reason I use this site is the vehicle registration/ part is / isn't compatible with my vehicle works”

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Posted 4 months ago

“Battery for car bought and I fitted it. Easy ordering on line for pick up. good customer service”

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Posted 4 months ago

“Excellent”

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Posted 4 months ago

“Great service, ordered exhaust on the Thursday at 15.00 , was delivered the next day at 09.00”

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Posted 4 months ago

“They don’t check returns and just accept any old rubbish in a box and then have the cheek to sell that to a customer. Lost a day of work due to this and had to end up replacing the discs which cost more. Issue was resolved at store but your policy is ridiculous. Almost didn’t accept the return because of oil in the box, the same oil which was in the box from whoever returned it. Still yet to receive my refund. Then I end up paying more due to in store price being more than online. Issue is not directly with this store but everybody abuses the return system at LKQ and people like me Suffer because of it and your entire network needs Reform.”

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Posted 4 months ago

“I used to use that website for many orders and it was usually fine. This time its a joke, i was waiting for my order for 10 days just to receive ref und of 3.95£ (my order was for almost 30£) and than after another days and reaching for customer service i got another refund for the rest of the money. Nobody even bothered to let me know that my order was cancelled, DO NOT USE THIS WEBSITE”

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Posted 4 months ago

“Great quality of the product. I like the reservation system where I can pay during collection.”

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Posted 4 months ago

Euro Car Parts is rated 4.3 based on 274,935 reviews