Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 273,672 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 273,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 14th March 2026

1285

Anonymous

Anonymous // 01/01/2019

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“First visit and dissapoonted. I ordered 2 items for click and collect. The place was packed so I queued for 20 mins which was fine. I got given my order then went home. It wasn't until I got home I realised 1 of the products they'd given me was wrong so next day I went back in there, queued again 30 mins. Got to the counter the assistants were blaming each of for who had given me the wrong product. They went to replace it but didn't have it so they said they could order for me and I could collect the next day went rhe next day to swap the wrong item, queue was huge again so waited another 25 mins. When served the person who served me kept dissapereing out the back. They'd come back ask me the issue then go off again. I told them the correct goods had been ordered for me but kept going off. Finally came back checked the system to find the person hadn't ordered the goods. Went off out the back again. Came back said did I want to keep what I had, no because it won't fit for what i needed and asked if they could order. Told me the correct item wouldn't be in for 3 weeks so I asked if I could get a refund. Off out the back they went again. 5 mins later they came back and did the refund. Sadly this has really put me off. Seems so disorganised and when there are so many people in there waiting they didnt seem to do anything to speed the process up. I really dont understand why it all took so long fir such a simple process and the fact that all the staff we're slating each other when the went out back was really bad. You might think it but don't voice it in front of customers. So 3 trips and over a hour and still didn't get what i needed. I won't be visiting again shame as they had some good products and reasonable prices.”

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Posted 2 months ago

“The tow light board was ok for the money , the end caps could have done with being glued on as they fell off and disappeared after first use! Overall though a good cheap light board for our trailer.”

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Posted 2 months ago

“Works well very pleased”

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Posted 2 months ago

“Been to euro part twice in the last 10 days both Tim’s they didn’t have what I wanted but took the money for it”

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Posted 2 months ago

“Highly recommend”

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Posted 2 months ago

“Friendly, polite , efficient staff. Had the items I wanted at a great price too 👍”

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Posted 2 months ago

“Good prices, quick and polite service.”

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Posted 2 months ago

“Staff member was knowledgeable and very helpful. Credit to the company!”

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Posted 2 months ago

“Generally good, I bought a foot pump and the guage doesn't work which is very inconvenient”

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Posted 2 months ago

“Excellent service Part ordered at lunchtime and it arrived the next morning at 8.30am 👍”

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Posted 2 months ago

“Good price fast delivery”

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Posted 2 months ago

“Great staff”

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Posted 2 months ago

“Always order online and collect from store, never had a problem.”

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Posted 2 months ago

“Bought caravan steps, not used yet but they seem to be very sturdy & the steps are quite big. Would recommend. The online & in store service, was very good.”

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Posted 2 months ago

“Very efficient quick and knowledgeable”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Good battery and good service. Will use again”

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Posted 2 months ago

“I ordered Product ID: 101591629 (shown on receipt from Paypal) on 1st Jan. Took them to be fitted and garage found that I had been sent Product ID: 101591369 instead, so I had to pay the garage for removing the old pads and after discovering they were the incorrect ones, having to reinstall the old ones. I will now have to pay all over again for new pads and fitting.”

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Posted 2 months ago

“The site was easy enough to navivigate my way through and the selections I needed to make were clear.”

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Posted 2 months ago

“Great choice of spares and prices. Item delivered next day without any problems.”

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Posted 2 months ago

Euro Car Parts is rated 4.3 based on 273,672 reviews