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Euro Car Parts Reviews

4.3 Rating 277,817 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,817 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Worst euro car part experience yet. Normally all good. But the Que went to the door and didn’t move quickly. 1 guy serving, collecting and dispensing all parts. 6 employees sat in office doing nothing, chatting. Very poorly managed, and I felt sorry for the employee behind the desk. Give yourself plenty of time when collected ordered parts if using this place
Helpful Report
Posted 2 months ago
Convenient and Available Parts - said 48hr collection and came on time , Easter weekend caused long delays for all other online orders via courier . Price was v. good too diesel alternator £90 , not usually case ! It fit and went in no problem .
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Posted 2 months ago
Was passed the wrong battery in store had to go back several times to change and when they guy passed me the right battery’s the staff at fault wasn’t there
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Posted 2 months ago
I ordered a solar panel battery trickle charger online for home delivery. It was quoted as 3-4 working days delivery so should have arrived before Good Friday. When it still hadn’t arrived by 9th April I called the customer service number on a couple of occasions but the phone wasn’t being answered. So I had to drive to the branch (Poole) which was due to be doing the delivery to enquire in person. They initially said it was not to do with them as it was an online order through head office. However when I showed them the tracking details showing it was due to be delivered from that branch they checked again and found my package and paperwork. They explained that there had been some sort of IT issue but surely if there are customer parts sitting on the shelf for that long with the required name and delivery address maybe that should prompt some action. Who knows what would’ve happened if I hadn’t taken my own action to retrieve the delivery?
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Posted 2 months ago
Speedy and courteous service. Unfortunately it was the wrong part for my car.
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Posted 2 months ago
Easy to use website, delivery always good, click & collect works well, perfect for home enthusiasts & professionals
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Posted 2 months ago
Easy to use and great prices and always deliverd ontime
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Posted 2 months ago
Very easy to collect my order from the store. Mini wanted £60 for a pair of wiper blades. I saved £28 buying the wiper blades off Europarts and I fitted them in 10 minutes. Bosch blades seem better than the original Mini ones. Great result!
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Posted 2 months ago
Ordered online, got confirmation email only to be told its not on the system yet and come back in an hour
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Posted 2 months ago
The service was terrible the assistant behind the counter who served me could see I was struggling to carry brake discs and open the door never offered to help then outside I was checking the parts a driver couldn't wait so she pulled next to my car so I couldn't get in
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Posted 2 months ago
good place to buy spare parts
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Posted 2 months ago
Ordered 2 parts on line, both showed in stock. Went to collect they had only one of the parts, they said it would be ordered and ready to collect tomorrow. Went to collect the following day, they said sorry, it's not been ordered but will be in tomorrow. Returned next day and the wrong part has been ordered, so had a refund. Very poor service.
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Posted 2 months ago
Great company to use, well laid out website easy to navigate, ordered some parts for collection the following day. You can pay before hand or on collection. Goods were ready to pick up and very pleasant staff at Colchester.
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Posted 2 months ago
One euro car part in whole reading and only one person in staff to do everything
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Posted 2 months ago
Awesome prices brilliant friendly staff
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Posted 2 months ago
Total failure of the system ordered items told they was available for collection from store go there 2 hours later 2 out of the 3 items where not available and I had to go back. Upon return big queue of people one lad on till had there opinion he could not be bothered and this was wasting his time.
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Posted 2 months ago
When I was young, I was told that if I had nothing nice to say. Keep quiet...
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Posted 2 months ago
The battery didn't arrive
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Posted 2 months ago
Ordered a windscreen washer pump which was available as click and collect. Easy ordering,quick pick up and the part was very good quality.
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Posted 2 months ago
I found the product I wanted online at Euro Car Parts, cheaper than anywhere else, so I ordered it to collect at my nearest outlet. However, when I went to collect it as instructed, the assistant said that he couldn't find it on the shelves, even though the system was showing one to be in stock. He was very apologetic and helpful and said he could order one to be there for the next morning. My friend was able to pick the product up next day, so there was very little inconvenience caused.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 277,817 reviews