Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 278,064 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 278,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 23rd June 2026

1288

Anonymous

Anonymous // 01/01/2019

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“I’m extremely disappointed with my experience at Euro Car Parts. I placed and paid for an order online which included a discount that was clearly advertised as being exclusive to online purchases. I received all the confirmation emails and went to the store to collect my parts, only to be told at the counter that they would not honour the price I had already paid. The staff member’s response was simply that the parts were “too cheap” and that he couldn’t let them go at that price despite the fact that the order had been completed and paid for in full. I was then left without the parts I had already purchased and with no proper resolution offered. This completely defeats the purpose of ordering online and undermines trust in the pricing and ordering system. If a price is shown, paid for, and confirmed, it should be honoured. Wasting a customer’s time like this after they’ve already paid and travelled to collect is unacceptable. Very poor customer service and a frustrating experience from start to finish. I won’t be relying on them again.”

Helpful Report

Posted 4 months ago

“I needed a new battery urgently as my wife’s car had broken down at work, I put the registration number in on the website and it came up with several batteries, but the only one that was in stock at my nearest branch was the most expensive, so to get it fixed quickly I selected that one. My wife had taken my car, so I messaged her to go and pick up the new battery only to be told it wasn’t available and it would be in the following day, I contacted customer service and they were very helpful, hence three stars, on fitting the new battery it was an inch longer than the one and have to stretch the cable to get it to fit, all in all not very happy!”

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Posted 4 months ago

“Easy to order and click and collect online. Very helpful and knowledgeable staff checked I had the right part. Can't fault them!”

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Posted 4 months ago

“Had the economical product pricing and collection to suit my strategic needs”

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Posted 4 months ago

“Excellent service, friendly staff.”

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Posted 4 months ago

“Exactly what I wanted, good price and surprisingly quick delivery”

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Posted 4 months ago

“Painless purchase! Ordered online, notified it was ready for collection and they give me discount.”

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Posted 4 months ago

“Great service at both the Hereford and Hove branches. I got exactly the right parts for my car at a very good price thanks, and the team at both were very friendly and helpful.”

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Posted 4 months ago

“Always deliver a good service fast delivery never had any problems.”

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Posted 4 months ago

“Cheap bulb thanks”

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Posted 4 months ago

“Friendly advice and good selection Of parts”

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Posted 4 months ago

“all ok super”

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Posted 4 months ago

“Shame they supplied the wrong part”

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Posted 4 months ago

“Bought a battery that was £100 cheaper than H’fords and we delivered to the door. Great stuff!”

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Posted 4 months ago

“Ordered on a Wednesday, Paid extra for next day delivery, wasn’t even dispatched by the end of play Friday. Customer services though were amazing at getting my order cancelled & refunded..”

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Posted 4 months ago

“Product is clearly low quality as was faulty, however, staff at Euro car parts were great, quickly arranged a replacement and ordered a further replacement just in case the first was also faulty (which it was) friendly and professional service and very quick resolution.”

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Posted 4 months ago

“Ordered come car oil and it was ready to collect within the hour. The gentleman who served me at the till was polite and friendly. We be brought a few things from Euro carports as they’re a reliable company.”

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Posted 4 months ago

“Great service and great quality products a very good discounted prices Received my item the next day……superb thankyou”

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Posted 4 months ago

“Very professional staff, always ready to help and sort out problems . Will always use Euro parts sand tell my friends”

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Posted 4 months ago

“Great service and excellent product”

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Posted 4 months ago

Euro Car Parts is rated 4.3 based on 278,064 reviews