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Euro Car Parts Reviews

4.3 Rating 274,534 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 274,534 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 1st April 2026
Sharon
Euro Car Parts 5 star review on 30th March 2026
Reza
Euro Car Parts 5 star review on 14th March 2026
Kevin
Euro Car Parts 5 star review on 10th March 2026
Adam
Euro Car Parts 5 star review on 7th March 2026
Trevor
Euro Car Parts 5 star review on 6th March 2026
KEITH
Euro Car Parts 5 star review on 5th March 2026
Alan
1287
Anonymous
Anonymous  // 01/01/2019
It would be helpful to have a direct phone number to the EK branch as there would be more certainties for the customer to pick up products that have been ordered on line but haven't arrived when computer says. So the direct number and conversation gives the customer more time management accuracy and confidence in your system which doesn't always deliver when the sales team says customer gets to branch to be told come back tomorrow 🙄 hopefully this idea will prevent further confusion for the customer .
Helpful Report
Posted 3 months ago
I found the service from Euro car parts very good, and the staff were very helpful with my order.thank you very much for all your help. Kind regards mr Osman.
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Posted 3 months ago
I did NOT collect my order, but the store marked it as collected on day 6. I never visited the branch, yet the system showed it as collected and I received a confirmation email. When I went to the store, I was told the manager had ‘accidentally’ marked it as collected. This is a serious breach of trust and procedure. Luckily I spotted it and got my refund, but this should never happen to any customer. Extremely disappointed.
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Posted 3 months ago
Delivery arrived with part of the order missing. I notified company straight away. Tone of emails has been accusatory and very elusive from outset. I have had to sign a form promising to cooperate with police etc. Has felt entirely like I have been dishonest which is ridiculous for a few spark plugs! Ordered 23 November. Still havent received replacements as at 04 December. Would have had a refund and bought elsewhere but the suspicion that resulted from asking for a refund lead me to just accept the (very slow) replacement. Hopefully they turn up this time! I know these things can happen but it’s how the company responds that wins repeat business (or not). Will never use this company again.
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Posted 3 months ago
I would like to say this has no reflection on the employee it’s my online experience. I purchased a set of wiper blades as they were needed there and then. I paid then proceeded to walk in the rain and when I got to europart premises I was told the wipers wouldn’t be ready for collection until tomorrow. I thought something needed would be available. I did proceed to read the email what said collection next day in the smallest writing. My point is your website isn’t very clear for pick up information
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Posted 3 months ago
Ordered a car jump starter pack on line last sat morning from the mansfield branch , went to pick up sat afternoon , item there and collected along with a 10% discount , all worked fine and got the car started happiley on sun. efficient service , only minor gripe it was all a little impersonal.
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Posted 3 months ago
Easy to order online. Good prices. Following day delivery. Helpful staff.
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Posted 3 months ago
The price for engine oil and filter was good especially after using 15% money of code. I always collect and all parts where ready for collection immediately from the ever helpful and pleasant staff in wigan.
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Posted 3 months ago
Very quick and easy ordered the bulb collected an hour later, very efficient, really good price too
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Posted 3 months ago
Very competitive prices for batteries, used home delivery which was prompt & reliable.
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Posted 3 months ago
The battery was ready to collect and the assistant was helpful.
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Posted 3 months ago
Good customer care!
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Posted 3 months ago
Great item delivered promptly with care
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Posted 3 months ago
Very competitive price and able to collect within 30 mins of ordering on line.
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Posted 3 months ago
Speedy delivery great price friendly helpful staff
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Posted 3 months ago
easy to use website quick delivery
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Posted 3 months ago
Staff af the luton branch were very friendly and helpful.
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Posted 3 months ago
Very good value standard products Delivery was very convenient
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Posted 3 months ago
Analogue car tyre inflator, ordered on line, same day pick up, works a treat, easy to use (no need for expensive digital version), only £12.99 competitively priced. Added bonus pay on collection, no delivery free
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Posted 3 months ago
Very fast delivery and the quality is excellent thank you
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 274,534 reviews