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Euro Car Parts Reviews

4.3 Rating 280,801 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,801 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
I have used Euro car parts many times over the years. The online ordering system couldn't be easier. Collection at the local store was absolutely fine. The store customer service agent was extremely pleasant.
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Posted 3 months ago
I phoned Slough branch and ordered a part and was told to collect the next day but when I turned up to collect I was told that the part had not even been ordered and the staff member didn’t know who listed the part against my cars number plate. She then said it would be better if you go to Hayes branch and they have 1 item in stock.. so I phoned Hayes branch and they tried to charge me £25 more for the same part .. I refused to pay extra so I checked online and paid online the same amount I was quoted in Slough and picked the part up from Hayes.. I was not impressed..!!
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Posted 3 months ago
Easy online click and collect. Although the part didn't fit, the return and order of another one was done easily with advice from the friendly staff member. This part fitted perfect and car got it's MOT 👍🏻😊
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Posted 3 months ago
Paid online for collection in store. Travelled to store next day and they made me wait and when time for collection comes, they said its out of stock and wasted my time and money.
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Posted 3 months ago
I wanted to give my car " a treat " , and ordered some cleaning and polishing products from Euro Car Parts as they were what I wanted and were competitively priced and included free delivery . They did indeed deliver the items correctly and on time . Interestingly the items were all delivered with zero packaging..........which is great for the environment but what would have happened if I wasn't at home when they were delivered ?
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Posted 3 months ago
Good price friendly staff
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Posted 3 months ago
In stock, convenient and friendly service.easy to order online.
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Posted 3 months ago
Ordered online (inc. Pay Day Discount), collected and paid in store at Eastleigh Branch. Excellent service - helpful, friendly, efficient as always- much appreciated. Thank you.
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Posted 3 months ago
Perfect genuine parts great service fast delivery
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Posted 3 months ago
Excellent Delivery Service they say allow 4 days for delivery however if the local store has the items in stock they can arrive the same day. Well done
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Posted 3 months ago
Folding chocks ideal for the time your out and get that puncture on uneven gound. No more trying to find something to chock the car from moving on the jack. These fold up to around the size of a flat hand so tuck neatly away. Already used once worked a treat.
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Posted 3 months ago
I ordered some replacement wipers. My order said it would take a few days to arrive. They had arrived at my house in under two hours. I am flabbergasted at how good the delivery was. I don’t understand how this was physically possible. I still talk about it with my friends and family. For some reason they do not seem to see how miraculous this is. 10/10 no notes. Kind regards, many thanks, yours sincerely
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Posted 3 months ago
I received an email stating my purchase was available for collection but when I attended it was not there yet. Was told someone would call me when it arrived. No call was received. I got another email a few days later stating to collect or it would be cancelled. Bit all over the place but staff were friendly both times when I attended the store.
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Posted 3 months ago
Prompt delivery from driver who was unperturbed about me not being in on first delivery attempt despite stairs. All good and fitting as described.
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Posted 3 months ago
OK for over thhe counter parts. BUT TRY TO ORDER A CAR BATTERY FOR DELIVERY. THEY WILL NOT DELIVER OF POSSBAILY STORE A BATTERY FOR YOU. Whhat is the problem. You should make it clear to all customers lookiing for a car battery that you cannot do it. Sorry about this buut whatt is the problem.
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Posted 3 months ago
As ever item was in stock & available to collect straight away after ordering online. Staff very friendly as always, she is always friendly & polite. Always able to park outside collection point.
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Posted 3 months ago
Great system to book on line. Good prices.
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Posted 3 months ago
Order was made online, and collected by my wife, the orders that were received were as described. However, one item, 5 litres of oil was missed off the collection. Tried to call numerous times both the collection store and customer helpline to no success, unable to return to the store due to work commitments missing the opening hours, so now £50 down. Won’t use again.
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Posted 3 months ago
Great customer service from Salisbury branch and got correct part when I had to return first item as was incorrect part
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Posted 3 months ago
Had the parts I required (wiper blades) ordered them picked them up next day at a reasonable price.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 280,801 reviews