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Euro Car Parts Reviews

4.3 Rating 277,970 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,970 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Usually have what I need, staff are helpful. Used Euro carparts many times.
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Posted 3 months ago
Need to bag when I collection
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Posted 3 months ago
Excellent products and delivery service.
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Posted 3 months ago
Ordered engine service goods for delivery. Arrived on t time well packaged and as ordered. Thanks.
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Posted 3 months ago
Very good, items fit well, and seem quite hard wearing and durable.
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Posted 3 months ago
fitted perfectly and does the job
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Posted 3 months ago
I ordered and paid for items for click and collect. I received a notification that my order was ready for collection, but when I visited the branch to collect, they couldn't find the items so had to arrange a refund.
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Posted 3 months ago
Easy to find wiper blades for my car, delivered 2 days later by ECP themselves ( so not a courier) for free. Happy and would use again
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Posted 3 months ago
Not much to say really, except that it was easy to order and pay, and then collect the next day. My order was a fairly large lead acid battery and kindly the staff loaded it into my boot for me. I would definitely use them again.
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Posted 3 months ago
Do not expect customer service.
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Posted 3 months ago
All good 👍 will go there again
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Posted 3 months ago
I purchased the incorrect component and returned to the reception to have it replaced. I was advised of the correct component which I purchased and I was credited for the incorrect initial purchase. Very good action by Euro Car Parts.
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Posted 3 months ago
Happy, quick and nice service!
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Posted 3 months ago
great service
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Posted 3 months ago
Great parts, great prices.
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Posted 3 months ago
A really good service - ordered online delivered to my home address a couple of days later after us being out - can't fault them - and competitively priced quality.
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Posted 3 months ago
The parts were correct and of a reasonable quality, and price, also found the staff to be very friendly.
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Posted 3 months ago
I purchased a set of Bosch HT leads and HT ignition module for my 4-cyl Ford. Replaced the HT cables one-by-one (so I could not possibly make a mistake doing so), and found that I could not fit the cable for cyl-3: The new cable was too short! I was thinking of going back to the store to complain, but pushed on with the replacement of the HT module. Spotted some labelling on the HT unit that in fact the HT leads were wrongly connected! Corrected the error and now the HT lead for cyl-3 will reach to the correct HT turret on the ignition unit, so I am over the moon. This fixed the original problem but makes me wonder how the engine has been running at all, and who in the past made the error swapping HT leads for cyl-3 and cyl-2.
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Posted 3 months ago
11days and still not delivered Contacted customer Services and still not got date of when delivery will happen
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Posted 3 months ago
I ordered a part online for my Merc CLK and received confirmation it would be in Peterborough branch at a specific date and time. I drove to the branch (18 miles) and it “was not delivered”. I received no apology or offer to deliver to my home and both counter staff were miserable and unhelpful. The customer in front of me had the same experience. I was told to “take a chance and come back on Monday” or I could have a refund. I asked for the refund and, having waited several days with no confirmation email or money on my card, I called Customer Services. Anthony was very helpful and sorted out the refund but confirmed that the branch had not initiated it.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 277,970 reviews