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Euro Car Parts Reviews

4.3 Rating 277,833 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,833 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Whilst ordering parts is easy on the website it’s a complete nightmare to collect at my local branch. Always a long Queue and only ever one member of staff serving. What’s the point of click and collect when you’re stuck behind numerous people not knowing what part they need and asking for assistance. Need to be 2 member of staff available on the counter and one dedicated for click and collect !
Helpful Report
Posted 2 months ago
The service was 1st class and the booster worked straight away
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Posted 2 months ago
Always minimum of 15min wait doesnt matter if you order 30min before collecting or before store opens.
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Posted 2 months ago
Ordered a Battery on a Monday afternoon, got it on the Tuesday afternoon. You cant beat that. Great service.
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Posted 2 months ago
Took £700 for 2 brake discs, supplied one which was incorrect (their fault) then cancelled the other one because they couldn't supply it without telling me. 2 weeks later car still awaiting discs and they still have my money and no apology for the disruption this is causing. The problem occurred because they listed my parts incorrectly on their website. They have now changed the listing and can supply them but they are more expensive. A decent company would talk to the customer, explain the situation and come to some arrangement but no. Do everything you can to buy parts elsewhere, there are some far better suppliers these days thank the lord....
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Posted 2 months ago
Website was easy to use. Parts are competitively priced and excellent quality. Delivery was excellent and earlier than expected.
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Posted 2 months ago
easy to use and fast delivery what more can you want
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Posted 2 months ago
It is very useful to see if the store has the parts that I need before I leave home. Click and reserve, Click and collect are both very useful too.
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Posted 2 months ago
Great that the part I wanted was in stock at a decent price, but I was there for 15 minutes to pick it up! There was no one else there so I really can't understand why it took so long!
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Posted 2 months ago
As described and quicker than ststed delivery
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Posted 2 months ago
Unfortunately it snapped on first use. Just mixing a tiny amount in a bucket and the handle broke off. Very poor quality.
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Posted 2 months ago
Good price and locations but service isn’t up to PAR. Visited Isleworth store and waited a long time to be served, plenty of staff around but only one serving, he’d asked for help but he seemed junior and they ignored him. Was in a queue and then another member of staff recognised his mate and served him first with four other people in front of him, then disappeared again!
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Posted 2 months ago
My order was easy to place, I was kept informed throughout the process , delivery was made promptly and as advised. My order was well packaged and as advertised on the website. Pricing very competitive. Would use again.
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Posted 2 months ago
They are not serious. I ordered something on 27.03.26 and today they are cancelled my order . Why?
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Posted 2 months ago
Delivered on time and fairly priced
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Posted 2 months ago
Fantastic service good value and super quick
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Posted 2 months ago
Easy to order on line and a very quick collection time. Great service. Eventually did not need the part purchased but the return was simple and the full refund reach my account in a few days.
Helpful Report
Posted 2 months ago
Ordered some scratch remover liquid,was told it was in stock and duly received a message to say it was ready for collection. On arrival gave my order number in and waited after around 5 minutes,the lad came back and told me it wasn't in stock, despite the email to the contrary,it wasn't a big issue but still a pain travelling there,for it not to be available.
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Posted 2 months ago
Arrived very quickly.
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Posted 2 months ago
Wrong seal provided with the oil filter. It is good I had a spare. The air filter was spot on.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 277,833 reviews