Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 277,963 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,963 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Ordered online. Spent 100 pounds plus to get the best discount. Given wrong part so had to travel back to the store. Still waiting for refund its now 8 days later. Upon giving me correct part of my order then charging me full price as this part of my order did not qualify as now under 100 pounds and they dont give you any discount over the counter instore. Rediculous....
Helpful Report
Posted 3 months ago
Fantastic place to get all of your car requirements at a good price. I always use them for all my car and motorcycle stuff.
Helpful Report
Posted 3 months ago
I bought a 'replacement' battery for a 2004 Mazda MX-5 from your Crayford branch which was entirely different to the one fitted to the car and just wouldn't fit in the battery tray and couldn't be secured. I returned the item within about an hour and nothing in stock would match the original which I took in to show the helpful counter assistant who offered me a full refund - which I accepted. I was told it would take a few days for my card to be credited with the amount. Since then I have had repeated reminders that my part is waiting for collection and there has been no sign (after ten days) of a refund to my card. I don't know what's going on there, but I don't call this satisfactory service.
Helpful Report
Posted 3 months ago
Customer service was fantastic will be back
Helpful Report
Posted 3 months ago
Easy to use website, plenty of choice and availability, straightforward local collection.
Helpful Report
Posted 3 months ago
Had the parts and cheap too - problem was the massive waitin the shop everytime I go there.
Helpful Report
Posted 3 months ago
Quick and easy to find and order the required part
Helpful Report
Posted 3 months ago
awful - product is as soon and no one bothrs to answer an email. Avoid.
Helpful Report
Posted 3 months ago
Parts available quickly Seem of good quality
Helpful Report
Posted 3 months ago
The part arrived quickly and the customer service was good
Helpful Report
Posted 3 months ago
I can't believe you're asking for a review when you still haven't sorted out the problem with my order. It's now been over 10 days and I've had to call and email twice. My last email appears to have been ignored. I am still waiting for my order and I'm annoyed.
Helpful Report
Posted 3 months ago
Excellent service & Delivery came next day.
Helpful Report
Posted 3 months ago
2 x brake light bulbs. Easy to order and collect. Great value.
Helpful Report
Posted 3 months ago
Delivered next day, 10/10
Helpful Report
Posted 3 months ago
Waiting times for collection are horrendous.
Helpful Report
Posted 3 months ago
After order confirmation no further updates, contracted cat support but still no delivery. Avoid!
Helpful Report
Posted 3 months ago
Trusted purchase.
Helpful Report
Posted 3 months ago
Staff smoking outside no one at counter. Then came inside & served me. Guys going in & out of the back doors being loud. I was the only customer yet they took their sweet time getting my order. Unprofessional bunch of children working there.
Helpful Report
Posted 3 months ago
item didnt arrive, and no more in stock. offered an alternative with next day delivery but 2 days later no item or tracking info.
Helpful Report
Posted 3 months ago
Excellent service and so easy to arrange
Helpful Report
Posted 3 months ago
Euro Car Parts is rated 4.3 based on 277,963 reviews