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Euro Car Parts Reviews

4.3 Rating 277,964 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,964 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Excellent service and so easy to arrange
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Posted 3 months ago
The Slough branch is very poor on there customer services. Long queues of people waiting up to 40 minutes to be served by only 1 person serving at the till area. This young chap serving is great but looks overworked whilst his colleagues are sitting at the back doing nothing in-store! You can hear them laughing at the back when this young chap goes back and forth collecting people's orders. Part of my order was incorrect I suppose with this poor chap running around like a headless chicken so I had to visit the same branch a few days later with the same poor young chap at the till area with a long queue again of nearly 1 hour this time to resolve my problem. Euro car parts as a company is great for car parts but customer services at the Slough branch is non existent for there staff!! Buyer Beware!!!
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Posted 3 months ago
Correct fast service.
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Posted 3 months ago
Staffs are not friendly they had discount offer for online shopping but the discount code was not working and there is showing no problem you can get your discount in the shop.but when i was there they said we can't do that this is for only online orders i asked her i do online but discount code was not working and there is also mentioned you can get your discount in the store but she said No.
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Posted 3 months ago
Good price for new battery. Convenient choice of pickup locations
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Posted 3 months ago
Refunded twice on a battery ordered which was in stock one ofvthe staff at Euro car parts told me they dont deliver to Northern Ireland but when you go online check locations there's 2 euro car parts in Northern Ireland
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Posted 3 months ago
Got what I needed
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Posted 3 months ago
Good parts at good prices
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Posted 3 months ago
Great service, good prices and polite friendly staff
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Posted 3 months ago
Nice vehicle part that fits my vehicle
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Posted 3 months ago
Great service and the gentleman who delivered my parcel was very nice and helpful.
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Posted 3 months ago
I entered my reg number and ordered front brake disc for my ford galaxy for click and collect from the Luton branch. I asked for them to confirm they were the correct ones for my vehicle before I left. I discovered they were the wrong ones after I had started to dismantle my vehicle. I returned to the branch the following day and asked the same member of staff what had gone wrong. He apologised and he himself said the website was rubbish and gave me the correct ones after checking on the "manufacturers recommendation" Not good enough really.
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Posted 3 months ago
Delivery took much loner than first estimated. Everything else was good
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Posted 3 months ago
No problem with the new battery, very fair price. However, I paid in advance for click and collect but I shouldn't have bothered, still had to queue up and wait behind people returning goods for refund. Always the same at Croydon.
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Posted 3 months ago
Very prompt availabilty, quick service but not the cheapest price.
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Posted 3 months ago
Uk wide car parts and accessories supplier to motor trade and general public. Staff generally have decent knowledge however they're target driven by management
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Posted 3 months ago
Placed an order for collect and collect, assuming I’d be able to collect it on the weekend as it was advertised on their website. Realised once I got to the store that it wouldn’t be there till Monday. I asked to cancel the order and was told I’d be able to do so on Monday. I called early hours on Monday to cancel my order and get a refund which I was told was fine. A week had passed and I was still receiving emails to collect my order which I had presumably cancelled. I called again and was advised by whoever I spoke to that he would cancel it as it hadn’t been done. It’s been two weeks now and I have still not got my £100 back!
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Posted 3 months ago
Best price, easy to order. Easy pick up, friendly service.
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Posted 3 months ago
I have dealt with Euro car parts on several occasions have always found them Very efficient and extremely helpfull. Even when busy staff always deal with customers quickly politely and with a smile.
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Posted 3 months ago
Eurocarparts is my go to store for all my vehicles
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 277,964 reviews