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Euro Car Parts Reviews

4.3 Rating 280,684 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The staff on the desk are generally excellent. However…….at the Whiffler Road branch they are generally expected to go and get the paperwork and items from the warehouse. The warehouse usually has staff hanging around chatting and on their phones - it did this time. The result - queues at the counter and likely staff turnover. I raised this with the duty manager. He was obnoxious. Head office need to sort the branch.
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Posted 4 weeks ago
allways ,excellent service at euro parts abergele , staff and keen prices , in these trying times .
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Posted 4 weeks ago
Poor service. I ordered a part and was informed it would be ready for collection the same day at 3:30 pm. I arrived to collect it, and the part was not at the store. I was informed at the store that part would be re-ordered and delivered to my home address. I received no further communication from the store despite this being indicated by them. I contacted Euro car parts hotline who attempted to get hold of the store but they couldn’t get through. They emailed them and told me they would contact me within two hours, but they did not. I therefore made a second attempt and was given the same information by the hotline, but again the store did not contact me. I decided to go to the store directly as I was told by the helpline that the goods had arrived there three days ago. Thankfully the goods were at the store. These parts were required for a trip to EUROPE so it was important that I obtained them, but it would’ve been most helpful if I’ve had a direct communication from the store where I was to collect them from.
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Posted 4 weeks ago
My item has just arrived by a lovely gentleman. The item is sturdy and lightweight. Connects to normal hose as described. Good flow through pipe to brush. Very pleased with this purchase.
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Posted 4 weeks ago
Great items at a great price and the staff are happy to help you and also pleasant 😊 great company
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Posted 4 weeks ago
They had what I wanted immediately
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Posted 4 weeks ago
Brilliant service , knowledgeable server , thought he was wrong but proved me wrong 👏
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Posted 4 weeks ago
great for price
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Posted 4 weeks ago
Click and collect was very straightforward, but I was never notified when my part was ready. At order time I was told same day, so I waited all day for a notification that never came. Collected next day. Luckily I was not in a hurry.
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Posted 4 weeks ago
Great customer service and very professional and knowledgeable.
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Posted 4 weeks ago
Very helpful at Beverley outlet, first class service thank you
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Posted 4 weeks ago
Part was easy to find online. Booked to click and collect. Item was in stock and went to local branch, pretty much immediately, to pick up. Correct item, good customer service.
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Posted 4 weeks ago
Wrong parts supplied , even though the registration was given , the part numbers matched , but the description on the box was for something different… Seems a common issue
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Posted 4 weeks ago
Fab service, staff were a good laugh, can't speak highly enough about this experience! Cheers all!
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Posted 4 weeks ago
Used click and collect service
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Posted 4 weeks ago
Easy transaction and price and the girl at Kilmarnock was really excellent
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Posted 4 weeks ago
I ordered 5 litres of Adblue but didn't realise my order would not be ready to collect until after the weekend. Therefore, I visited the store, cancelled the order and purchase Adblue that was in stock instead. I was promised that the order had been flagged for cancellation and I would receive a refund. However, after over a week, no refund has been forthcoming. If I have not received a refund by the end of this week, I will be making a complaint.
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Posted 4 weeks ago
I came to collect my last order to the shop .Waitnig around20min in queue,when was my turn ,he said ,sorry my computer it’s very slow and if I can come next day to collect it.Sorry but never again
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Posted 4 weeks ago
Good price and easy to purchase
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Posted 4 weeks ago
Ive not even received my order yet and ive been chasing with no reply also the money has been taken out of my account !
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Posted 4 weeks ago
Euro Car Parts is rated 4.3 based on 280,684 reviews