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Euro Car Parts Reviews

4.3 Rating 273,404 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,404 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
All that i wanted at a great price and good service.
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Posted 3 weeks ago
Great service - both online and over the phone. Staff were really helpful and ensured I received the delivery of my new battery just when I needed it!
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Posted 3 weeks ago
Excellent service
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Posted 3 weeks ago
Bought a starter motor a year ago (reconditioned) and now is failing ,warranty 2 years but have to buy a another one
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Posted 3 weeks ago
My orders were cancelled and I haven't received a refund at all
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Posted 3 weeks ago
My orders were all cancelled and left me devastated
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Posted 3 weeks ago
Friendly, helpful knowledgeable staff. Good product at good price.
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Posted 3 weeks ago
Ordered online on Saturday afternoon for a click and collect the same day. Apparently the ordering system can’t cope with the Saturday rush. The branch didn’t receive the order and the only option was to purchase again at the counter and cancel the original order. As it happens, this wasn’t an option as the item (showing in stock) couldn’t be located!
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Posted 3 weeks ago
Terrible service. Not enough staff to man the sales counter. I ordered an item and it was supposedly ready to collect. When I eventually got to the sales counter after queing for 10 mins I was told they had no record of the order !! I paid cash for it instead and had to cancel the original order. By the time my sale was complete they were literally queing out of the door !!
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Posted 3 weeks ago
Ordered some headlight bulbs online, picked up in my local store within fifteen minutes. Great service.
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Posted 3 weeks ago
Really good prices and service at the Basildon branch
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Posted 3 weeks ago
Had the product I wanted in stock and collected the same day.
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Posted 3 weeks ago
Staff is not good rude
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Posted 3 weeks ago
Waited 45 minutes for a something because of the queue. Same every weekend
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Posted 3 weeks ago
Good choice, reasonable prices, friendly and helpful staff. Process is not so great - when you order and pay for instore pickup, you’ll still be in the regular queue which can be very slow as some people require extensive advice at the counter. Also, they have quite a significant delay between online order and actual availability for store pickup (in my case, well over one hour).
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Posted 3 weeks ago
I made my order an hour n half before and even though the parts were in stock I hadn't received an email to collect and assumed I could pick them up right away as I was heading home and needed to pass. The lady on the desk was lovely and the order hadnt come onto her system yet. She took notes of the parts I needed and collected them and handed them over and said when thr order came through later on she would then put that they had been collected and my invoice would be sent through. Great service and I didnt have to wait around.
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Posted 3 weeks ago
Quick and friendly service.
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Posted 3 weeks ago
Right parts hassle free Good price at the time of purchase
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Posted 3 weeks ago
All good, ordered online . Picked up from store. On time with a good price.
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Posted 3 weeks ago
Needed car battery, good price, easy pick up,fitted in seconds. All good.
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Posted 3 weeks ago
Euro Car Parts is rated 4.3 based on 273,404 reviews