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Euro Car Parts Reviews

4.3 Rating 280,757 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Very helpful in problem solving. However it would be useful if the carrier notified the purchaser of time of delivery so that any potentially ‘missing’ order could be quickly resolved.
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Posted 2 months ago
Ordered 4 items went to store to pick up and only received 3 items with no explanation ( was refunded though)
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Posted 2 months ago
Very happy with the part and pricing and availability
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Posted 2 months ago
Great product, reasonable prices and quick delivery
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Posted 2 months ago
I really like Euro Car Parts. They seem to be good value, and the ordering and collection service is smooth and easy.
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Posted 2 months ago
Brilliant, open on a sunday and had what I needed!!
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Posted 2 months ago
Great company
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Posted 2 months ago
Gave me the wrong parts, got fined for parking near it
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Posted 2 months ago
A good quality product. Fitted perfectly.
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Posted 2 months ago
The employee was very nice
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Posted 2 months ago
Professional staff , friendly , all round good service
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Posted 2 months ago
I have purchased three items and one was damage so I try to make a refund or swap on line unfortunately but it didn’t allow me to. I was convinced that euro car parts will be more professional.
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Posted 2 months ago
Wouldn’t allow me to click and collect from my local branch. Didn’t do delivery and wouldn’t deliver to my local branch so had to drive 60 miles to collect.
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Posted 2 months ago
Very poor website, searched for spark plugs to go with my order & it listed NONE! Went to collect my order - shop said ‘spark plugs’ ARE available & simply gave me the ref number. Were unable to add these onto my order - so I then forfeited the SAVE30 discount offered when spending over £50 in a single transaction! What a proper con!
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Posted 2 months ago
I just bough a brake and they gave me wrong and waste time
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Posted 2 months ago
Did a store collection at Durham Store and as usual it was quick and painless. Thanks guys
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Posted 2 months ago
Fantastic service, quick and easy collection , friendly people
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Posted 2 months ago
Easy, professional, fast
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Posted 2 months ago
When ever I meet the men it's been always the best experience, this time I met a lady( I asked her name she said it's Yana area manager), asked to change my break pad which I didn't notice the seal was open and they were used, which I returned within 2hours of my purchase, straight she said it must be U who used it, then she said don't have, finally got annoyed and gave me a good 1, don't know who selected her to become area manager, as per me she got 0 customer services skills,I wanted to exchange my hydraulic jack to a bigger 1 that day also, just because of her rude behaviour I left that place, This is staines euro car parts, The rest people I met I have no problems.
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Posted 2 months ago
Needed a coolant sensor, ordered easily enough, was ready in 20 mins. Had to wait a little while for collection upon arrival but excellent service from the boys in South Reading ECP. ⭐⭐⭐⭐⭐
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 280,757 reviews