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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“A really long delay, lack of organisation”
Helpful Report
Posted 6 years ago
“Mi-ati pierdut unul din pachete,astept de o luna de zile o rezolvare si ghici ce,nimik”
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Posted 6 years ago
“I used your services to send my stuff from Germany to Greece. All four boxes were in really bad shape. Moreover, i had sent my desktop, which I wrapped with plastic protective film, wrapped with my double bed quilt, wrapped with tape and again with protective plastic film. Still, they managed to destroy my aluminium case such that no one would. Eurosender vs Pc case : 100-1. STAY AWAY.”
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Posted 6 years ago
“- Did not get the service I paid for. - Talked to 3 different companies before my shipment was in the right track. - An enormous amount of emails. - I won't be using their services anymore.”
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Posted 6 years ago
“Goods not delivered and lost. Claim. Disaster.”
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Posted 6 years ago
“Bad service and bad customer service. I booked the service for one suitcase (55€, for a student, that’s a big budget) from Lituania to France. I didn’t receive my suitcase at the end in France. It was another person suitcase. We call the customer service and they said it was our fault. It was (according to them) our job to check that they put the right name. But isn’t it one task pf their job ?! So now it is my job to find the person who has my suitcase, and pay another time of another service to transfer the two suitcases. For Eurosender, that’s normal !! I really do not recommend Eurosender. Not trustful and not helpful. Bad customer service. Don’t go with them !!”
Helpful Report
Posted 6 years ago
“20 days and my package has not arrive From Germany to The Netherlands. No one can tell me where my package is... it’s unbelievable.”
Helpful Report
Posted 6 years ago
“katastrofa!!! paket sam poslao zbog pigrešnog prezimena a sve ostalo je bilo ispravno pajet mi se nakon 20 dana vratio!!pošiljatelj iz hrvatske je ispravio prezime i umjesto iz drugog pokušaja da doatave paket švabo ga je vratio pošiljatelju!! katastrofa!! neka mi nitko više ništa ne priča o njemačkoj poslovičnoj ekspeditivnosti oni su auslanderi u zemlji korektnog poslovanja. zbogom zauvijek!”
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Posted 6 years ago
“Didn't pick up parcel, no communication, no refund, what's going on!!!!”
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Posted 6 years ago
“Bad service from eurosender and dpd courier used”
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Posted 6 years ago
“My order is not delivered yet”
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Posted 6 years ago
“3 puta izgubljen isti paket.”
Helpful Report
Posted 6 years ago
“Absolutely rubbish. Never collected the item. Lied to by Paul , got it recorded. Blatently admitted fault with a so what attitude. Will be perusing compensation. You've been warned, don't use them. Jokers like these ruin it for decent brokers and carriers.”
Helpful Report
Posted 6 years ago
“My package never arrived since you printed bad the address. Thank you a lot, i will also never have my money back”
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Posted 6 years ago
“My case was lost and this was not conveyed to me, I had to chase it up”
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Posted 6 years ago
“The service is very poor and no exact response for what I need.”
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Posted 6 years ago
“Call me back”
Helpful Report
Posted 6 years ago
“Kofer je došao na adresu potpuno uništen.”
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Posted 6 years ago
“Tuve que resolver el problema personalmente. Tuve que ir a la central en Coslada, Madrid y buscar la mercancía que estaba escondida y obligar a que la mandaran. La empresa de transportes era la murciana. Tardé exactamente 3 días en resolverlo y ustedes han tardado en resolverlo 3 semanas o más. Quise saber como resolvían el problema y efectivamente fue un desastre. Además es difícil contactar con ustedes ya que no tienen interlocutores españoles, o muy pocos.”
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Posted 6 years ago
“ci era stato detto che, nonostante la gravità della situazione coronavirus, mandare un pacco non era un problema. bene: ho pagato e dopo 1 settimana il pacco che in 3 giorni lavorativi doveva essere consegnato in UK, è ancora in Italia. Fate un un po voi. siamo molto delusi e arrabbiati !!”
Helpful Report
Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews