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Eurosender Reviews

3.7 Rating 2,057 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 5 star review on 22nd December 2025
Hugh Crawford
Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
19
Anonymous
Anonymous  // 01/01/2019
“Im waiting more than 11 days for my package!!”
Helpful Report
Posted 6 years ago
“Un clients puó essere Felice solo se riceve il servizio per cui paga. Io ho pagato per la spedizione di un pacco Che non é Mai arrivato.”
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Posted 6 years ago
“Não têm cuidado nenhum no transporte. Enviei uma mala envolvida em plástico como a empresa recomenda e chegou ao destino completamente partida! Depois de fazer a reclamação disseram-me que não cobriam porque esta não ia dentro de uma caixa de cartão. Serviço péssimo!”
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Posted 6 years ago
“shipment was returned”
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Posted 6 years ago
“colis non enlevé plusieurs fois sans explication !!”
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Posted 6 years ago
“Very poor, because no body called the receiver, the packages are still not on the place, my daughter have no idee, where the packages could be, he has no information, although, there is in the system written, that she was informed.. Very bad”
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Posted 6 years ago
“I've been at home for the entire day yesterday, the day the courier was suppose to arrive and he didn't.”
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Posted 6 years ago
“My package is lost and still not with me so I'm really disappointed and unhappy with Eurosender. Please try to solve it asap. Thanks”
Helpful Report
Posted 6 years ago
“Despite having paid our purchase nearly 4 weeks before, I have never received the parcel I ordered to be picked up!!! Even after having placed the order for a second time, nothing happened and I am still waiting for the parcel to arrive at my home address. Therefore, Eurosender deserves the absolute lowest rating, even less than "Very Poor" because they kept the money without fulfilling the task.”
Helpful Report
Posted 6 years ago
“Parcel lost by GLS, weak support from Eurosender, products value 1700 euro, only received the standard insurance 200 euro after 90 days. Poor services, a star is too much. Don't recommend.”
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Posted 6 years ago
“I think this is not safe company. They deliverd 2 my packeges on wrong address.. I am still waiting to see what will be with this situation.”
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Posted 6 years ago
“Our customer Francesco Buscemi has booked and paid for a parcel with Paypal to collect from us in Finland. Parcel never picked up. And the money paid never refunded by Eurosender to Francesco Buscemi. We and Francesco Buscemi have contacted another courier and the packadge is traveling.”
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Posted 6 years ago
“Der Transport war gut, aber der Umgang mit dem Paket war nicht nachzuvollziehen. Die Keramikspüle war in vielen Teilen zerbrochen, somit habe ich 197€, verloren.”
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Posted 6 years ago
“Sendung wurde nicht abgeholt, auch nicht beim dann vereinbarten 2. Termin.”
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Posted 6 years ago
“My order is 453949-20 already payed and not shipped because a label problem .I guet a mail from Eurosender who told me the courrier will bring the label at pick up place february 5”
Helpful Report
Posted 6 years ago
“package didn’t get picked up, no help from customer service, still don’t know if we get our money back.”
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Posted 6 years ago
“Very late shipping. A lot of mistake.”
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Posted 6 years ago
“Very poor service and poor management. Thanks”
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Posted 6 years ago
“More than a week to pick up a packages is unacceptable.”
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Posted 6 years ago
“To expensive, never on time”
Helpful Report
Posted 6 years ago
Eurosender is rated 3.7 based on 2,057 reviews