Login
Start Free Trial Are you a business? Click Here

Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

Write Your review

Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Despite having paid our purchase nearly 4 weeks before, I have never received the parcel I ordered to be picked up!!! Even after having placed the order for a second time, nothing happened and I am still waiting for the parcel to arrive at my home address. Therefore, Eurosender deserves the absolute lowest rating, even less than "Very Poor" because they kept the money without fulfilling the task.
Helpful Report
Posted 5 years ago
Parcel lost by GLS, weak support from Eurosender, products value 1700 euro, only received the standard insurance 200 euro after 90 days. Poor services, a star is too much. Don't recommend.
Helpful Report
Posted 5 years ago
I think this is not safe company. They deliverd 2 my packeges on wrong address.. I am still waiting to see what will be with this situation.
Helpful Report
Posted 5 years ago
Our customer Francesco Buscemi has booked and paid for a parcel with Paypal to collect from us in Finland. Parcel never picked up. And the money paid never refunded by Eurosender to Francesco Buscemi. We and Francesco Buscemi have contacted another courier and the packadge is traveling.
Helpful Report
Posted 5 years ago
Der Transport war gut, aber der Umgang mit dem Paket war nicht nachzuvollziehen. Die Keramikspüle war in vielen Teilen zerbrochen, somit habe ich 197€, verloren.
Helpful Report
Posted 5 years ago
Sendung wurde nicht abgeholt, auch nicht beim dann vereinbarten 2. Termin.
Helpful Report
Posted 5 years ago
My order is 453949-20 already payed and not shipped because a label problem .I guet a mail from Eurosender who told me the courrier will bring the label at pick up place february 5
Helpful Report
Posted 5 years ago
package didn’t get picked up, no help from customer service, still don’t know if we get our money back.
Helpful Report
Posted 5 years ago
Very late shipping. A lot of mistake.
Helpful Report
Posted 5 years ago
Very poor service and poor management. Thanks
Helpful Report
Posted 5 years ago
More than a week to pick up a packages is unacceptable.
Helpful Report
Posted 5 years ago
To expensive, never on time
Helpful Report
Posted 5 years ago
Your service is disappointing! 3 weeks of delayed parcel sending from France to Spain? Seriously?!!
Helpful Report
Posted 5 years ago
Very poor deliver and robber of people's stuffs and money and noone should thrust to them about their own stuffs and mobey.
Helpful Report
Posted 5 years ago
Absolutely disappointed, 2 times that I ordered with Eurosender, once thwy didn't collecte parcel on pick up date and second time as well didn't show up on pick up day from 09:00 to 18:00 as they inform me they will. Luckily I stay at home and they finally show up at 18:45 without informing me that they gona be late. Totally non professional and total nonrespect of their clients.
Helpful Report
Posted 5 years ago
:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(
Helpful Report
Posted 5 years ago
Very unprofessional service. Not reliable at all. Would not recommend.
Helpful Report
Posted 5 years ago
I dind get my money back
Helpful Report
Posted 5 years ago
We made four orders and the first two took three weeks before being picked up, then now we sent the bank transfer payment proofs (screenshot from our online banking) and they paused our orders because they said that are "invalid". I think that we are going to change provider.
Helpful Report
Posted 5 years ago
Several cancellations, unaware my suitcase was collected
Helpful Report
Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews