EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The people everpresent very nice to talk to. The turnaround time is all so much faster than I had expected for multiple items, which was good. The downfall is I had videos converted to USB in the USB is so loose that I can barely stay in my computer to view the videos.”

Helpful Report

(MA - Worcester) - Posted 2 years ago

“Was very pleased with results. Report though stated there was a significant background noise and I was surprised that you would not have technology to lessen or remove. Although I did not find background noise to be distracting. Overall my expectations were met. Thank yoy”

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(Mail In) - Posted 2 years ago

“Wonderful to finally have old slides put on thumb drives. Easy drop off and pick up. The main transfer was excellent, but we did notice that on the copies of the thumb drives, there were a few pictures missing. I don't know why that happens. But, yes, I would certainly recommend your company and have done so to many friends.”

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(CT - Hartford) - Posted 2 years ago

“High professional attitude and commitment . The quality of work was excellent. I would suggest improvement in having a mechanism to number the photos in order of appearance in different sections to be consistent with any text that identifies the appropriate sequence.”

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Posted 2 years ago

“Dear Judy- I have some 25 year old sound tapes that I can no longer hear because I do not have an old-fashioned tape player any mor.e. I wanted to be able to play these old tapes for a friend who is , unfortunately, in a hospital bed permanently. . You were clever enough to put the music on a flash drive which is great but I cannot listen to the music anywhere but in my office when I plug it into my desk computer. Obviously, I cannot take my computer to the hospital room so , because you are tech savvy, is there a way I can get a small adapter that would allow me to play this music in a hospital room? If so, please let me know and I will set up an appointment to see you at your facility in Newton. I thank you for any advice or help you can offer me using your knowledge. Sue Beatty”

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(MA - Natick) - Posted 2 years ago

“Service was prompt Staff was very helpful snd patient with my questions”

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(NJ - Montclair) - Posted 2 years ago

“Every step of the process from start to finish was carried out in a timely manner with excellent communication and excellent results. Thank you for a job well done.”

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(MA - Newton Headquarters) - Posted 2 years ago

“To date, I have not watched all the videos. But the ones I have watched I am very pleased with how they came out and so happy to have them digitized so I now will always be able to keep them and watch them. Thank you for doing a wonderful job and in a timely manner. Pamela Robidoux”

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(MA - Falmouth) - Posted 2 years ago

“Good work, will use you again.”

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(Mail In) - Posted 2 years ago

“My Goodness thank you so much ever present I’ve held that cassette tape for 20yrs it was such an amazing surprise to see my great grandmother,my grandmother and my mom all in one room this many years later, that was such a reasonable price to pay for a memory worth millions of dollars to me..in tears thank you so much ,20 years you guys made it look like yesterday”

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(CT - New Haven) - Posted 2 years ago

“We are delighted with the digital result of a vinyl recording 76 years old. Thank you so much!”

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(CT - New Haven) - Posted 2 years ago

“Once we reached an agreement on the charges, everything went as advertised. Outstanding customer service, coupled with the promised reult. Thank you.”

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(Mail In) - Posted 2 years ago

“I was very impressed by the customer service and communication from Everpresent throughout the project. And I'm equally excited by the final result - it's so much fun to watch these videos that had been inaccessible to me for so long. Many thanks for the great process and work!”

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(ME - Portland) - Posted 2 years ago

“Outstanding work. Delivered as promised. Original media still in mint condition. Highly recommend.”

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(Mail In) - Posted 2 years ago

“I was kept aware of every stage of the process. It wasn't an easy project but was done very well.”

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(Mail In) - Posted 2 years ago

“Full marks. Excellent job and amazing communication. Thanks.”

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(NY - Chelsea/NYC) - Posted 2 years ago

“I cannot have imagined that ever present could take an album recorded in the early 1950’s and remaster it to a CD removing all the scratches. It was like a miracle!”

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(NJ - Montclair) - Posted 2 years ago

“I had an outstanding experience working with EverPresent. Responsiveness from consultant was excellent. She even sent me a pleasant reminder when I was slow to respond. Moreover, the end product captured the feeling I wanted my photos to create.”

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(Mail In) - Posted 2 years ago

“Very professional and quick. I was kept up to date on all the work.”

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(NY - Massapequa) - Posted 2 years ago

“All of my interactions with EverPresent staff were excellent, the work was done promptly (according to the agreed-upon schedule), and all my questions were answered throughout the process. Great service, and terrific results.”

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(MA - Northampton) - Posted 2 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews