“I would highly recommend Everpresent. 5-stars. I had vinyl converted to a digital format. The experience and results were excellent. The web app is easy to use and I was able to download the digital content. The price and options were discussed up front (transparency). The customer service team were professional and responsive to questions. Everpresent also did an audio transfer quality report where they evaluated and reported on the quality of my original vinyl (noise level, recording quality, vinyl surface damage, etc) which was good info to read. Overall grade of Everpresent = A.”
“The film on the reels were over 55 years old. We had no idea what was on them. It brought back memories. I only wish the camera operator (dad) operated the lighting a little better.”
“We have had a terrible experience. We waited 14 weeks to receive our product. We made numerous calls and sent multiple emails, none of which were answered. After 14 weeks a manager called because "found" our product. Kate was very helpful in resolving this, but so much damage had been done it was just too late. Recently I asked about purchasing a USB flash drive. Again, I got a confirmation, but no follow up. The communication with your company is deplorable unless you want payment. I'm still waiting for a call or email regarding a USB drive. It's sad, because I have more tapes but I guess I'll have to look elsewhere.”
“The best thing I could have done for my mother. They were able to take a very old record from 1950 that she and her father did some recordings on. The price, turn around time and quality was great but the look on my mothers face when she heard her fathers voice again after 40 years was PRICELESS!!! Thank you so much for bringing a childhood memory of hers back to life.”
“In digitizing my 45 year old 10 mm film movie, I really didn’t expect to receive much in terms of quality. However, EVERPRESENT did an excellent job in bringing back wonderful memories.”
“Tapes are old but the price is fixed regardless of the quality of the transfer. In my case the sound quality was so poor on the transfer as to make the digital product almost useless. There is no way to ensure that what you will get is worth the money. You get whatever they produce and have no idea is advance if it will be worth the price.”
“I just had ~4700 slides scaned by Everpresent. The process was extremely smooth and every person I dealt with was truly caring and great. I have already recommended them to several coworkers. I won't hesitate to use them again.”
“Customer number: EP290684
Order number: 962488
Thank you, thank you, thank you. I received my finished product and could not be happier with the outcome. I searched for quite a long time to choose someone to handle this transformation and I know I chose the right company. You have handled everything in such a professional and convenient manner and I am grateful. Please extend my gratitude to each and every person that handled my project. They did a great job. I hope you have continued success. You may be hearing from me again.
Norma”
“The personnel are polite and informative. I am notified in advance of the stages of my project. I am directly asked about the billing process. All these features are in my opinion the best of customer service.”
