EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the results of my digitized VCRs. The work was completed sooner than I was told and the quality was pretty good for 30 year old VCRs!”

Helpful Report

(MA - Newton Headquarters) - Posted 3 years ago

“Honestly, I was really disappointed that after how detail-oriented and courteous all the emails from Everpresent claimed they would be that no one contacted me to say that two out of my five tapes were duplicates and ask if I still wanted them both transferred. I mentioned that I did not know what was on the tapes and they weren't labeled. I kind of expected that that's the type of thing someone would catch. Could've saved me a lot of money.”

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(NY - Chelsea/NYC) - Posted 3 years ago

“I was initially very confused using the Just 8mm service. I had only 8mm & Super8 film to convert so I didn't understand what Everpresent was. I thought it was the "parent company". I can't comment on using Everpresent as I didn't use that service. I do think overall that the conversion service offered by Just 8mm was satisfactory except for the lack of communication during one of my orders. It was taking an extraordinarily long time to get the initial receipt email. I asked for a status update and the response was sent quickly. Unfortunately, the high cost of having someone else do the conversions prevented me from using the service for the remainder of my collection. I was relatively happy with the quality of the service. It was prohibitively expensive.”

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(Just8mm) - Posted 3 years ago

“The quality of the photo is not very good and, accorded to the passport office, may not be acceptable. I have nevertheless submitted it and await their determination.”

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(CT - New Haven) - Posted 3 years ago

“Our first project with Everpresent met our expectations and beyond. We entrusted them with a precious cassette. Everpresent's staff kept us updated on every step of the process and at the end delivered 2 CDs that were labeled and cosseted in perfect cases. When my husband requested two more CDs from Everpresent, his request was fulfilled easily by using the job/project number. Please, thank all of the staff for giving us confidence in your careful completion of our orders.”

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(MA - Great Barrington) - Posted 3 years ago

“I am very pleased with the results you provided on the very old 8 mm films. You have a good team and do professional work.”

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(CT - Darien) - Posted 3 years ago

“Prompt and informative with constant updates on the order. I am very satisfied.”

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(Mail In) - Posted 3 years ago

“Great job!!!”

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(NY - Glens Falls) - Posted 3 years ago

“EverPresent was awesome. Great customer service, amazing attention to detail. Got our project done in a professional and timely manner.”

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(Mail In) - Posted 3 years ago

“Very nice, helpful staff who delivered an excellent product in a short amount of time. Seeing the videos from 25 years ago was quite amazing and emotional.”

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(MA - Newton Headquarters) - Posted 3 years ago

“The customer service was very communicative every step of the way. They earned my trust.”

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(MA - Great Barrington) - Posted 3 years ago

“Everything you were able to do was done professionally . Unfortunately, the older glass slides you were not able to copy. I wish you were able to refer me to a company that had equipment to complete the project. I appreciated your updates and if there was a question you did contact me. I will definitely be using your company again.”

Helpful Report

(Mail In) - Posted 3 years ago

“Sent away five tapes to be transferred to digital but only 4 worked while the last one was in fast forward mode with no sound. Very difficult to find customer service as I left numerous messages and e-mails before reaching a live person. They said tape was corrupted and that was the best they could do. Why copy a corrupted tape with no sound and in fast forward mode and charge the client? Thought about asking for a refund but am so tired of their lack of responsiveness.”

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(Mail In) - Posted 3 years ago

“Was very satisfied would deal again”

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(NJ - Montclair) - Posted 3 years ago

“Seamless experience everyone was professional and truly amazing better than I could have hoped!”

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(NJ - Highland Park) - Posted 3 years ago

“Fantastic job on old mildewed videos I thought I would never view again. From start to finish, their attention to detail, follow-up, and quality is top notch. Very reasonably priced considering the condition of my tapes. Our memories live on thanks to EverPresent!”

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(VT - South Burlington) - Posted 3 years ago

“My experience with Everpresent was exceptional. They provided excellent customer service, timely communication, and I would say they have a polished, professional system that gets the job done effectively and efficiently.”

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(Mail In) - Posted 3 years ago

“High quality super8 conversion of old family films. EverPresent was very communicative and professional. The conversion cost more than I expected but I was happy with the result.”

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(Mail In) - Posted 3 years ago

“It was great and efficient, even if it was a bit expensive for only 3 1/2 minutes from a vinyl record.”

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(CT - New Haven) - Posted 3 years ago

“Impressive from A - Z”

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(MA - Newton Headquarters) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews