EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service and quality of the finished product of my Everpresent project. The team did everything they said that they would and I am very satisfied. I will definitely use Everpresent for any digitizing projects in the future.”

Helpful Report

(NY - Chelsea/NYC) - Posted 3 years ago

“Your professionalism and attention that you gave to my job is off the charts! Thank you, Susan”

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(NY - Massapequa) - Posted 3 years ago

“Good communication and excellent product.”

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(ME - Portland) - Posted 3 years ago

“Was expecting better sound and noise reduction on transfer of music cassettes to CD's.Was pointed to your service as capable of improving sound and noise reduction.Very disappointed.”

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(Mail In) - Posted 3 years ago

“I was grateful for my order. I had a record put on a CD and USB that my parents purchased when they were young. This record is not made anymore. It was great. So now we can download it and play it anytime.”

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(Mail In) - Posted 3 years ago

“I had 14 -8mm films I found when I cleaned out my elderly mother's home. With no idea but a basic title on each, I had Everpresent put them on a usb stick. I can only say that usb stick is one of the most valued possessions I own. The first time viewing -I laughed, I cried and I continue regularly to view my long-gone parents and relatives as well as viewing my early childhood----I was a cute kid!!!! Everpresent did a wonderful timely job at a fair price!”

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(ME - Portland) - Posted 3 years ago

“Great personal service. Our family inherited many 8mm rolls of film from our late mother. Our initial small batch was sent to Everpresent years ago when they were in Texas. As a return customer, the next batch again brought back memories for immediate family as well as many relatives. EP kept me informed of every step in the process. Knowing we've got many more rolls to go through, I will definitely entrust them with our family treasures.”

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(Mail In) - Posted 3 years ago

“I had a 30 year old video cassette and it was transferred to both a DVD and thumb drive at my request. The quality was excellent. Everpresent kept me apprised of the progress every step of the way. I appreciated that the precious cassette was always in the custody of a person - no chance of getting lost in transit. I couldn't be more pleased with the product and the process.”

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(NY - Hawthorne) - Posted 3 years ago

“Your team is excellent in providing step by step of the process. Thank you so much for the efforts in bringing back such precious memories.”

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(Mail In) - Posted 3 years ago

“The price I was quoted and the price I was charged was not the same. Why was I not told ahead that one of my VHS tapes had to be repaired and that was 45 dollars and I was charged 40dollars for a service fee.”

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(NH/MA - Salem) - Posted 3 years ago

“Very pleased with the entire process! Just watched the finished work today and I was thrilled to see the quality of family film that was from 1955 to 1958. Wonderful memories to relive. Thanks”

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(NJ - Collingswood) - Posted 3 years ago

“Excellent service. I felt I was pressured into the 50$ escalation fee when in reality there was plenty of time to finish the project without it. Otherwise excellent service and product.”

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(MA - Braintree) - Posted 3 years ago

“Everpresent was able to convert a 30-year-old vacation video from VHS to digital format on a USB drive at an affordable price. Dropped off and picked up at a local frame shop.”

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(VT - South Burlington) - Posted 3 years ago

“Everpresent completed my project to convert my 30 yr wedding video on VHS to a USB Thumbdrive and donwloadable file in about a week. No issues and excellent communication from staff.”

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(MA - Natick) - Posted 3 years ago

“A very,very positive experience! Ongoing updates of progress and great to be able to now view something that was on "old" media! Thanks!”

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(NJ - Highland Park) - Posted 3 years ago

“My project was done as scheduled, and the company seemed very meticulous in all the steps it took to complete it.”

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(NH/MA - Salem) - Posted 3 years ago

“God is good. With Everpresent, I have videos on computer chips and DVDs of precious family moments.”

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(MA - Newton Headquarters) - Posted 3 years ago

“go local..do not use a remote service.”

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(NY - Troy) - Posted 3 years ago

Hi Michael, At EverPresent we pride ourselves on having options for folks in the Northeast by visiting local secure drop-off points like the one you visited in NY. Our lab is headquartered in Newton, Ma and we handle our work 100% locally here. We hope you enjoyed the video project that we completed for you!

Posted 3 years ago

“I was very pleased with the attention to my order and the updates on the process. I needed it quickly for a memorial service for son and a few other people. I was able to send the digital file to the host to play for us. Great memories to share. Thanks.”

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(MA - Shrewsbury) - Posted 3 years ago

“Looking forward to my next project and was delighted with my recent order done well ahead of my event”

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(MA - Ashburnham) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews