“I had 22 year-old CT Scans on the original large film sheets. In order for them to be examined, i needed to have them digitized. Your team was able to do this and the end-products allowed the radiologists to review my records and make some health determinations. The end result was invaluable to me.
Kudos”
“My experience with Everpresent was excellent! I found Everpresent searching online for a service that could reliably convert my old film reels — some of them over 70 years old! I had some concerns about sending them in, worried that they might get lost or damaged, or the quality of the reproduction would be poor. I took the plunge, (after being assured by the customer service rep) and it all worked out well! I worked with a customer service rep named Caris who did an excellent job informing me upfront and keeping me posted on the progress of my order. Bottom line is that Everpresent delivered ahead of schedule and the quality of the digitized movies was outstanding. My reels were promptly returned in the same condition and the price was fair and as expected. I will definitely use Everpresent again. My only issue with the service was that it was not easy to reconnect with your service rep directly by phone as you need to call into a central switchboard and be transferred. This takes time and can be a little frustrating as she was frequently on another line. I ultimately found that the most effective way to communicate was via email and this ended up being fine and efficient once I made up my mind to proceed with the project.”
“I am so happy I found EVERPRESENT when I decided to have videos I have had for over 20 years on VHS tapes converted to DVD and digital! The care and precision EVERPRESENT takes in the conversion is truly amazing and even heartwarming. They keep me informed through every step of the process. The final result is so perfect! It is like I am seeing it in the original - even better!! And the cost is very low. And so convenient. I highly recommend EVERPRESENT!”
“I am very pleased with Everpresent. They deliverd a quality product at a reasonable price and answered all of my questions honestly. I would definitely recommend them to anyone looking to digitize old photos or movies.”
“I asked EverPresent to scan several 4x5 black and white negatives taken by by recently deceased daughter. I asked for high resolution which I didn’t really need to make prints but the extra cost was negligible so I decided it was worth it. Turnaround time was quick and the download process was easy. EverPresent provided finished files (not negatives) which made spotting and scratch removal easy.”
“I have to say that this is the first time that I literally was looking forward to giving a review for a company. From the moment I called EverPresent I was beyond impressed with the customer service and the attention to detail, all the way through the process. I was updated almost weekly on what was happening with my order and finally at the end I was emailed and I was called and told that the order was ready. My order came out perfect and I would recommend your company to everyone. Your customer service is impeccable. Thank you again for preserving my memories!!
Julie Jacobs, Braintree, MA.”
“Very disappointed in the lack of communication. I have reached out by telephone and by email multiple times and never get a response back. I am trying to find out how to access my files from your website. I have already paid for this service but have never received instructions on how to access it. I hope this message gets forwarded to your CEO. I would think he/she would be exceedingly disappointed.”
“The process went very well. Very nice person at the drop off site reassured me that EVERPRESENT is a reputable company that does quality work.
The final transfers from VHS and 8mm film to USB came out very well considering the age of both items.
My family and I are very happy to have the memories preserved.”
“Very expensive considering they only digitised 4 photos. Now I have to print them myself!
All I wanted was 4 prints from 4 antique negatives. Otherwise very nice group.”
