Evri Reviews

"Driver 3 times now said parcel delivered proof of delivery is him sitting in van with mine and other peoples deliveries .says been delivered .no it hasnt .terrible service"

"Driver 3 times now said parcel delivered proof of delivery is him sitting in van with mine and other peoples deliveries .says been delivered .no it hasnt .terrible service"

"Driver 3 times now said parcel delivered proof of delivery is him sitting in van with mine and other peoples deliveries .says been delivered .no it hasnt .terrible service"

"Driver 3 times now said parcel delivered proof of delivery is him sitting in van with mine and other peoples deliveries .says been delivered .no it hasnt .terrible service"

"Just after I posted a review a week or two ago, where I described how their courier left a smartphone worth \u00a3400 outside of my block of apartments, on the street, so somebody stole it, they left my neighbour parcel in the same way. My neighbour was lucky that I picked it up, but that just shows that this useless company will never change.\r\nIf you are a business owner, never ever use them as your courier. If you are a customer, never ever use businesses that use Evri as their couriers."

"Booked courier service from Evri twice, both times, they never came to collect the parcel from the address. I waited for 3days and each day they sent emails saying that they can't come.Then why provide date slots if it's going to be picked up a week or two later. Eventually I had to grab the parcel from the address, leaving all my work, and had to drop it in the parcel shop. What if I was disabled or didn't have the luxury of doing that or had to urgently send a parcel within certain deadline... Very poor service with no accurate communication at all. I booked a parcel pick up for 9th May and its still not been picked as of today, 13th May. Even now, it's not been picked so far."

"This company needs to be shut down. I ordered via Shein - two very small items, so the package would likely have been in a very small bag. Evri courier kept rescheduling and then posted a photo on the app claiming she made a failed delivery attempt. The photo she took was not of my house. Also in the photo was the boot of her car, open showing a very large package inside - not mine! I have attached a photo of this. She lied and clearly kept the parcel for herself. Evri customer services are virtually non existent and they just kept telling me they\u2019d find it and deliver. They never did, so I\u2019ve had to go through my credit card company to claim the money back. \r\nTwo weeks ago I ordered a large amount of bedding from Damart. I rather stupidly forgot to check what courier they use. It was Evri, of course. I had a day and time slot for delivery and so did my husband for something he\u2019d ordered from elsewhere. Seeing that my husbands package was also coming via Evri, we both ended up with the same time slot, as it was the same courier. We were out, but my CCTV shows her waking down our drive, leaving only my husbands package on the doorstep (didn\u2019t attempt to knock), then as she walked away, she took a photo of my drive. Shortly afterwards, a photo of my drive popped up on the app and she commented that my delivery was a failed attempt. My parcel was never in her hand - only my husbands. She\u2019s clearly very stupid, leaving one and not the other. She\u2019s a thief too. I knew what was happening straight away, so I contacted Damart and explained this lady\u2019s behaviour. They filed a complaint to Evri and my parcel turned up the next day. Had I not complained in the way that I did, I still would not have my bedding. I recommend you always check which couriers companies are using before you order from them. I\u2019ve actually started to use the high street again, as online ordering is most certainly not a way forward!\r\nShut Evri down!"