ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First off, thank you EWheels for existing! Excellent customer service, speedy delivery and great products. I bought a KS14D 340 version as my first wheel. Even with a slight delay in shipment, the wheel still arrived in 3 days. Seemed like longer cause I was so anxiously waiting, checking my cameras every minute off each of those days to see if fedex was at my door or driveway, cautiously due to all the mail theft reports in my area. But I kept in contact with Ewheels staff and they kept me in the loop and sure enough on the third day it arrived. There's definitely a learning curve to the EUC. Maybe a 16 inch wheel would have been better as recommended by many. But after a few days chances to ride im taking it on light offroading trails. Still though, when a car goes by or a kid comes out of a driveway on his bike in my direction, I tend to tense up, and that definitely does not help the learning experience. "Don't fall!" the kid shouts.. still have problems with balance when first starting up in front of my house, so that's kinda embarrassing in front of my neighbors, but once I'm comfortably on and riding for some time, I'm cruising at regulated 12mph beginner speed setting down my neighborhood and pulling up my driveway like a pro! Due to shipping, the wheel comes with an engine lock, which sadly took me an hour to figure out how to unlock with a mobile device. There is no unlock button on the wheel! lol. You MUST download the EUC APP in order to unlock your wheel. Open the app, connect it by bluetooth to your constantly beeping wheel (no password required;it asks, just leave it blank and continue...) a greyed out selection called wheel settings should be on a list, open that, and go pass all your light color settings and you should find the lock/ unlock button. I've been following the EUC communities for some time now and now I'm proud to say I'm a member of it! Thanks again EWheels team for making that possible!”

Helpful Report

Posted 5 years ago

“Thank you for my new scooter etwow gt 2020 im happy”

Helpful Report

Posted 5 years ago

“I’m very happy with everything about my experience with eWheels and my new gotway Tesla v2.. Quick shipping. Immediate response to emails. Even got a free pair of wrist guards with my purchase.. I will most Definitely purchase from them again in the future...”

Helpful Report

Posted 5 years ago

“Excellent customer service. All questions answered. When Dualtron Eagle Pro arrived without a light remote they promised to send one. Very helpful ordering a rapid speed charger. Jason outstanding as we're all I emailed with.”

Helpful Report

Posted 5 years ago

“Great customer service and turn-around time, particularly given the pandemic! My Gotway Tesla arrived quickly and eWheels had even included wrist guards so I could get straight to riding without needing to wait for more gear (already owned a helmet). In addition, they replace the pedals with wider ones and excellent grip tape. Super awesome. Note: photo of wheel is after several days riding and a couple drops. It arrived scratch-free and so beautiful!”

Helpful Report

Posted 5 years ago

“Thanks eWheels! My sone and I love out KS electric unicycles. Fun time spent together. You service was quick and easy, your custom instructions were on point for a quick set up, and prompt response to a couple questions I had in the order process. Thanks! Definitely recommend.”

Helpful Report

Posted 5 years ago

“Very happy with my purchase and the excellent customer service. My item arrived very quickly.”

Helpful Report

Posted 5 years ago

“Quick shipping, very responsive to answer questions and provide email support. I am very happy with my purchase thus far. Highly recommended.”

Helpful Report

Posted 5 years ago

“Ewheels has always taken care of me and after support is great.”

Helpful Report

Posted 5 years ago

“Just bought my 2nd wheel from eWheels. Got the same fast delivery/service. I had a minor issue when setting up my wheel and asked for help. Almost within minutes I had a reply and took care of my problem. I will most definitely recommend Jason and EWheels to others.”

Helpful Report

Posted 5 years ago

“I have ordered 3 EUCs from EWheels and all arrived on time within 5 days all the way to NJ. Jason really cares about the EUC community and he always relays to the EUC companies what the riders want in a good wheel. Jason always responded quickly to my concerns whether sales or customer support related. There is no other USA EUC dealer to buy your EUCs from. Great job Jason!”

Helpful Report

Posted 5 years ago

“Surprisingly powerful little wheel. It is my first wheel and because of the small tire size I was expecting a real fight to learn how to ride it, but it is very stable and almost intuitive. I learned in less than 5 minutes and went on a 7 mile ride with my son. Feet hurt like crazy but the wheel is amazing.”

Helpful Report

Posted 5 years ago

“I have bought 3 electric unicycles and 3 rapid chargers from eWheels.com. I have been very impressed by the quality of their customer service through and through. They respond quickly to all communication. Highly recommend.”

Helpful Report

Posted 5 years ago

“The service from eWheels has been amazing. Worth paying a little more than aliexpress to know I’m getting a solid product. And from everything I’ve read/watched, they go out of their way to make it right if something happens. I bought another wheel from them a week after this one.”

Helpful Report

Posted 5 years ago

“Very timely shipping, and practically immediate customer service support via email. Thank you very much!”

Helpful Report

Posted 5 years ago

“Very fast responses to any questions I have, great warranty period, and high quality products.”

Helpful Report

Posted 5 years ago

“I've been riding scooters for several years and the TurboWheel Lighting+ is HANDS DOWN the best bang for the buck, especially for top speed and torque. All the specs listed by eWheels are correct...range and speed (I'm 150 lbs for reference)...and considering this gets to 40-4 mph, and gets you there with amazing torque, this is NOT for first time riders. (although I mildly workout, for the first week I was wondering why my arms, forearms, and pecs have been sore...because of holding on when taking off in dual mode. What's the complete opposite of buyers remorse?....whatever it is, I've got it...only regret is why I didn't get it earlier. ...and customer service is excellent...Jason at eWheels has been there answering every question, and fast. ...there nothing better than to pull up to a street light (bike lane portion) in full helmet, gloves, etc...and get looked at by a hot rod drivers, and see snickers and rolling eyes, only to lean forward and hit full throttle when the light turns green and leave them in the dust, to the speed limit of course. Jason, you should send me a stack of your business cards, because I'm asked about the Lightning+ at over half the stop lights I'm at here in Houston. Thanks for selling a great product! - Tre'”

Helpful Report

Posted 5 years ago

“Great service, fast shipping for a large item! Included additional protective gear too which was a nice touch.”

Helpful Report

Posted 5 years ago

“eWheels: Great personal service. I spent months reading and watching everything EUC to really find my self overwhelmed with the choices. I have 2,500 miles onewheels but it was time for more range, speed and over all safety. Jason gave me a call to help me ensure all my needs would be met. Gave it some time and almost fell for the beauty of the s-18. Changed my order to the GotWay Nikola 100v 1800wh 21700 cells as Jason recommended. eWheels made it all effortless to do. I was given the option to pick it up same day at the warehouse...I said YES. Nikola: smooth, stable, quiet, very very fast if you want it to be. Love the handle. Speakers sound good. Lights are impressive. I tried to get the thing to beep at 13 percent battery...couldn’t do it. So that means fun till 5 percent. Thanks guys! Thanks Gotway!”

Helpful Report

Posted 5 years ago

“Professional customer service, all products covered by warranty I recommend the purchase to everyone”

Helpful Report

Posted 5 years ago

ewheels is rated 4.9 based on 3,664 reviews