eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can not say enough about ewheels and the team there. Look in these times we have all fallen victim to scams or even real bad service, this is a company that should teach others how to operate! These guys have custom service down!! All the staff are awesome! Please rest assure when you want an EUC you can be sure you will be taken care by this company!”

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Posted 6 years ago

“I cannot say enough good things about Ewheels. I have purchased two scooters from them and I have been extremely happy with both the products and customer service. They only sell quality scooters and they are always honest and open about their products and extremely helpful when it comes to helping you even well after the purchase.”

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Posted 6 years ago

“As always I am very happy that I did business with Ewheels. Jason goes way out of his way to make his customers happy. Ewheels is way above the rest.”

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Posted 6 years ago

“Reviews on some forums steered me towards them. Website was great. Decided I really wanted it so did over night shipping, but didn’t expect it till the day after next because I was ordering late afternoon East coast. It was at my door by 1030 the next morning.”

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Posted 6 years ago

“Quick service and contact you ASAP if they need clarification on shipping, stock, etc.”

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Posted 6 years ago

“Awesome company, very neat and organized. Gave full instructions and provided tutorials for getting started with a new EUC. Great price and product.”

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Posted 6 years ago

“Great customer service from eWheels. I ordered a Lightning+ and was very happy with my purchase. The item had a bad screw that came with it but Jason and team at eWheels were quick to resolve my issue by sending me out new ones that I received in just a few days. Would highly recommend eWheels. Thanks again!”

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Posted 6 years ago

“I have complete confidence in eWheels, as they have provided exceptional customer service. Jason is great and he responds to emails quickly. I have purchased 2 scooters from Ewheels and look forward to more business with them. You can rest assured that you are buying from a reputable company. Josh Hanson”

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Posted 6 years ago

“Prompt communication and initiation of delivery. Links to most recent manual version and step by step unboxing setup video were sent to make the process is simple and convenient as possible.”

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Posted 6 years ago

“1. I ride a kingsong 16s. 2. Ive pre ordered the kingsong S18 3.Both wheels financed with affirm , with ewheels assistance. 4. 1 year experiance, age 57 5.City riding to off road There a little background, I cant say enough about Ewheels or Kingsong, Jason is incredible, the man returns your phone call. He helps everyway possible, the 16S was the perfect 1st euc for anyone, and for an advanced rider, and the Kingsong product has just been bullet proof. An absolutely amazing piece of equipment. Great quality, and great features, im definatly looking forward to receiving the S18, Having Jason with Ewheels handling this, im sure my new unit will get here as soon as possible, and with the best deals out there, everything this company does has been to help promote this euc community, its nice to have them standing behind us, providing us with new and more innovative products all the time. As a customer its nice to have a company that actually listens, returns calls, always here to help, give guidance, especially for us beginners, Thankyou Jason , Ewheels and , Kingsong”

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Posted 6 years ago

“Outstanding”

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Posted 6 years ago

“Seamless delivery/setup! Scooter arrived exactly as described/expected. Wear your gear. It is badass and fast!”

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Posted 6 years ago

“Amazing & a steal! Lg battery xtra brake nice handle in back. Scoot flies & great range good price all xtras make it a no brainer compared to zero or horizon. Its all about the details & these guys just get it period. Drew & jason first class service!”

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Posted 6 years ago

“eWheels is great. They only stock quality products, are very responsive to questions and ship quickly.”

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Posted 6 years ago

“Quick shipping and customer response”

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Posted 6 years ago

“Excellent customer service! I will only buy my future wheels from ewheels!”

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Posted 6 years ago

“It is refreshing to find a company that is committed to customer service. My experience in buying not one but two wheels from ewheels was so good that I will not take a chance on anyone else. If I buy, scratch that, when I buy my next wheel, it will be from ewheels. In this new age of buying everything online, other companies should model themselves after ewheels.”

Helpful Report

Posted 6 years ago

We're glad we could address your each and every need. Thank you, and ride safe!

Posted 6 years ago

“I recently purchased my very first wheel the Mten3. Small wheel thinking I will just go from being a novice to an expert in a Day.....LOL, Dreaming🤣. The Electric Unicycle is a totally different animal I know in time I will tame👍. Ewheels have been right at my side the whole way. I mean I email them a question and they have been taking time out to personally calling me back with answers. Ecoreco the electric scooter company can learn a thing or two from these guys in regards to accessible costumer services. Ewheels even threw in a pair of decent quality wrist guards as a thank you for doing business with them. Anyhow I hope to have a long relationship with this company if in the Future I buy another EUC😉👌? Dave Long Island NY”

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Posted 6 years ago

“The website was easy to use and showed useful information that made my buying decision easier. Shipping was very fast, definitely would use ewheels again in the future.”

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Posted 6 years ago

“I ordered the larger pedals for my kingsong 18l the pedals are a definite improvement and the order was processed and delivered in a professional and timely manner Thank you again Jason”

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Posted 6 years ago

eWheels is rated 4.9 based on 3,907 reviews