ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

935

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick email response and shipping. Quick response to phone calls and obviously very knowledgeable. Very nice and professional. Recommend highly without reservations. Frank Guedon, M.D. (Return customer)”

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Posted 5 years ago

“paying with a credit card through paypall was somewhat frustrating but otherwise the processing and shipping time was very impressive!”

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Posted 5 years ago

“Very useful cover! fit perfectly and protects the board! I had a few falls and it still looks brand new! Moreover, if you're a repeating customer they give you discount on shipping! My only concern is when the summer comes.. if it the wheel will heat up too much!”

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Posted 5 years ago

“Working with ewheels went very smoothly. I was very surprised to receive my package in such a short time. Making the purchase was very convenient by allowing me to link my Amazon account at checkout. All in all, my experience with ewheels what's great and I give them 5 out of 5.”

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Posted 5 years ago

“Great customer service, and fast shipping”

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Posted 5 years ago

“Fast, friendly business with a personal touch. Great product. Exactly as advertised.”

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Posted 5 years ago

“Had my old charger give out on me but Jason really took care of me with a discount on my replacement. Thank you!”

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Posted 5 years ago

“Best Customer Service EVER! My husband and I ordered a KS16X and placed a deposit on the Gotway MSX Pro. We had several questions regarding our purchases and needed some technical assistance. Both Jason and Zen were super responsive, quickly responding to all of our correspondence and even sending us links to videos we might find helpful. In this day and age of customer-no-service, the eWheels team is a breath of fresh air! Now we are busy having a great time learning to ride our EUC and hoping to share our great eWheels experience with friends — and start an ewheels gang in our town!”

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Posted 5 years ago

“Jason is awesome!! He is a great help!! The Kingsong 16x is a blast!!”

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Posted 5 years ago

“This is the best place to buy electric unicycles”

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Posted 5 years ago

“I recently bought two wheels through ewheels. They are very quick to respond with questions. I got my wheels quickly and right when they said I would. When one of the models I bought went on sale after I purchased it, they refunded the difference without my even asking. AFTER THE SALE! Amazing customer service. Truly. Other companies would do well to model their service after ewheels. So impressive. I highly recommend this company.”

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Posted 5 years ago

“Jason from ewheels is very attentive to his customers. A+”

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Posted 5 years ago

“Great customer service. I'll be buying from Jason again, no question.”

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Posted 5 years ago

“Great customer service. Jason always responds quickly.”

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Posted 5 years ago

“I own an 18xl also purchased from Jason, and wasn't sure what to expect with the 16x with similar specs. What can i say, in love all over again. No learning curve, 30 miles today, totally digging the new ride! Diffently has more snap then the 18xl and can toss it around much easier. New go to wheel! Thank you Jason and ewheels team for staying in touch and keeping me posted! Stay safe.”

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Posted 5 years ago

“ewheels is the best electric scooter online shop in the US. They offer fast shipping and their customer service is top notch. I get E-mails from Jason regarding important news for my KS16X time to time. I do feel that Jason really do care about his customers. Thank you”

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Posted 5 years ago

“Have you ever purchased an item and found missing parts or instructions of how to assemble or operate it? Well that won't happen if you purchase from eWheels. Jason is "Mr. eWheels" and knows them inside and out. He has been very patient with me when I couldn't figure out how to unlock my wheel for the first time (I didn't read the email throughly enough that he had sent me). That is service that I can't ignore and why I went back to eWheels for my second euc. Thanks Jason.”

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Posted 5 years ago

“The scooter market is a bit overwhelming, however I couldn't be happier with the customer service from Jason and the Ewheels team! Thanks for a great product and top notch support!”

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Posted 5 years ago

“Jason did an incredible job of getting the wheel to me. After numerous hurdles due to the Covid pandemic and Fed Ex, I can honestly say I’ve never seen this level of customer support. I’ll never get a wheel from anyone else!!!”

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Posted 5 years ago

“Jason has been outstanding in responding to questions relating to the scooter ever since it arrived. Always responds within the day. Would definitely recommend buying from ewheels.”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,664 reviews