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eWheels Reviews

4.9 Rating 3,907 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,907 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 29th May 2026
Hayden Richardson
eWheels 5 star review on 9th May 2026
Linda A. Waterman
eWheels 5 star review on 9th May 2026
Linda A. Waterman
eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
956
Anonymous
Anonymous  // 01/01/2019
My new turbo wheel lightning scooter is wicked fast and really torquey.
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Posted 6 years ago
The the customer service is great and not overly "salesy" I give it a 5 star but I wish there was more varieties in the power pads for the unicycles and some more options in protective gear but that's just a little thing not worth a star over.
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Posted 6 years ago
Love my Phaeton. It’s a beast. A BEAST I TELL YOU!
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Posted 6 years ago
The Turbowheel Phaeton IS a BEAST! Be safe out there, and enjoy the ride!
Posted 6 years ago
I've always been met with prompt and concise responses for Jason and his team. I have NO intentions of purposely having to deal with the foreign market directly, and Ewheels provides me with confidence to buy expensive items and not be completely on my own, should a problem arise. So far my wheel and charger purchased has met expectations and I havent any complaints. Thanks e-wheels!
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Posted 6 years ago
Excellent customer service.
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Posted 6 years ago
Super, the swift rides so smooth. I wish I could upgrade the shocks, i am at the limit at 220 lbs. I recomend this scooter to everyone and let them test it for themslelves. For 800, other scooters cant touch it. Michigan 6-30-2020
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Posted 6 years ago
Excellent customer service. I got a flat after 5 miles and they express shipped me sealant and two new replacement inner tubes for free.
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Posted 6 years ago
Super fast shipping and great service. I had been trying to find a company who shipped to Hawaii for weeks. I was glad ewheels could help me!
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Posted 6 years ago
Package arrived within 5 days from order. The wheel was packaged very well, no damage to the package at all. Everything in the package was in perfect condition. Overall no complaints.
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Posted 6 years ago
First thing you will experience with Ewheels is great customer service. Thanks Jason. I ordered the MSX and I couldn’t be happier. I look forward to doing business with them again when I order the new Veteran Sherman EUC.
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Posted 6 years ago
Fantastic customer service and management. By far the best PEV retailer in the US!
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Posted 6 years ago
Absolutely amazing this surpassed all of my expectations from the company I’ve purchased it from to the product itself I highly recommend. Mr freeze Rock Steady Crew
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Posted 6 years ago
Rebels provides lots of information to help one narrow which EUC will likely best suit them. A great wealth of information. Once my decision was made, I ordered the King Song 16X. It shipped the same day I ordered and was in my possession in less than 2days. I live in Maryland. I was very pleased with the transaction, shipping speed and the condition of my new wheel.
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Posted 6 years ago
Thoroughly enjoy this scooter! The ewheels Turbowheel Swift has pick up and pep, much faster than Segway, Bird or Lime rental scooters. The front and rear brakes have saved me and are a great feature. I’m obsessed with the sleek black & pops of blue at the handlebars. The lights on the front and rear make night & dusk travel safe. Great product. Both of my kids want one now too.!
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Posted 6 years ago
Customer service was excellent and very fast
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Posted 6 years ago
Fed X lost the package so I can't give you a review. However Jason the phone representative is outstanding he knows what he's talking about. I should have listened to his advice and purchased the KINGSONG 16X instead of the GOTWAY M103 I am 230 pounds and even if Fed X eventually finds the package and ships it to me I will still be putting myself at risk attempting to ride an EUC above the weight limit.
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Posted 6 years ago
Customer service is really excellent. Any question is answered promptly. The entire purchasing experience of my scooter was great! Thanks again Jason!
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Posted 6 years ago
I was very pleased and impressed with the high level of customer service and quick responses to my emails. I was even more happy with my lightning+ which arrived in two business days of me ordering. I will definitely look to ewheels for future purchases!
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Posted 6 years ago
EWheels has been a great company to deal with, both before and after the sale. Any questions I have had, they have been quick to answer. I love my new Gotway MTEN3 and feel confident about the purchase, knowing that Ewheels will be there to help if I run into any problems.
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Posted 6 years ago
I absolutely love this machine! I bought two of these, one for me and one for my 15 year old son. We ride them almost every day. So much fun. I have even been taking mine to work on days when there is no rain in the forecast. To be clear there was one minor issue with one of the dashboards, and one call and a few emails to figure out the root cause is all it took for e wheels to fed ex a replacement at no charge. Great product and even better service!
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Posted 6 years ago
eWheels is rated 4.9 based on 3,907 reviews