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ewheels Reviews

4.9 Rating 3,686 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,686 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Fast, friendly business with a personal touch. Great product. Exactly as advertised.
Helpful Report
Posted 5 years ago
Had my old charger give out on me but Jason really took care of me with a discount on my replacement. Thank you!
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Posted 5 years ago
Best Customer Service EVER! My husband and I ordered a KS16X and placed a deposit on the Gotway MSX Pro. We had several questions regarding our purchases and needed some technical assistance. Both Jason and Zen were super responsive, quickly responding to all of our correspondence and even sending us links to videos we might find helpful. In this day and age of customer-no-service, the eWheels team is a breath of fresh air! Now we are busy having a great time learning to ride our EUC and hoping to share our great eWheels experience with friends — and start an ewheels gang in our town!
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Posted 5 years ago
Jason is awesome!! He is a great help!! The Kingsong 16x is a blast!!
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Posted 5 years ago
This is the best place to buy electric unicycles
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Posted 5 years ago
I recently bought two wheels through ewheels. They are very quick to respond with questions. I got my wheels quickly and right when they said I would. When one of the models I bought went on sale after I purchased it, they refunded the difference without my even asking. AFTER THE SALE! Amazing customer service. Truly. Other companies would do well to model their service after ewheels. So impressive. I highly recommend this company.
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Posted 5 years ago
Jason from ewheels is very attentive to his customers. A+
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Posted 5 years ago
Great customer service. I'll be buying from Jason again, no question.
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Posted 5 years ago
Great customer service. Jason always responds quickly.
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Posted 5 years ago
I own an 18xl also purchased from Jason, and wasn't sure what to expect with the 16x with similar specs. What can i say, in love all over again. No learning curve, 30 miles today, totally digging the new ride! Diffently has more snap then the 18xl and can toss it around much easier. New go to wheel! Thank you Jason and ewheels team for staying in touch and keeping me posted! Stay safe.
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Posted 5 years ago
ewheels is the best electric scooter online shop in the US. They offer fast shipping and their customer service is top notch. I get E-mails from Jason regarding important news for my KS16X time to time. I do feel that Jason really do care about his customers. Thank you
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Posted 5 years ago
Have you ever purchased an item and found missing parts or instructions of how to assemble or operate it? Well that won't happen if you purchase from eWheels. Jason is "Mr. eWheels" and knows them inside and out. He has been very patient with me when I couldn't figure out how to unlock my wheel for the first time (I didn't read the email throughly enough that he had sent me). That is service that I can't ignore and why I went back to eWheels for my second euc. Thanks Jason.
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Posted 5 years ago
The scooter market is a bit overwhelming, however I couldn't be happier with the customer service from Jason and the Ewheels team! Thanks for a great product and top notch support!
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Posted 5 years ago
Jason did an incredible job of getting the wheel to me. After numerous hurdles due to the Covid pandemic and Fed Ex, I can honestly say I’ve never seen this level of customer support. I’ll never get a wheel from anyone else!!!
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Posted 5 years ago
Jason has been outstanding in responding to questions relating to the scooter ever since it arrived. Always responds within the day. Would definitely recommend buying from ewheels.
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Posted 5 years ago
The folks at ewheels are great, I bought 3 Turbowheel Swifts and 1 Dualtron Thunder. Additionally I had some questions and Jason was quick to respond to all of them. That being said if you're looking to buy an electric scooter or bike ewheels is the place !!!
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Posted 5 years ago
Jason and the Ewheels team are AWESOME!! I had quite a few questions before I made my decision on who to purchase a scooter from, and Ewheels was there to answer all of them. They shipped my scooter the same day i ordered it as well!! I would say to all of you, looking to purchase an electric fun mobility transportation, STOP LOOKING ANYWHERE ELSE !! And buy it from Ewheels!! They are really the best company out there!! PERIOD!! THANK YOU JASON AND THANK YOU EWHEELS!!
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Posted 5 years ago
Best service they always answer my email. Product fits good as I expected.Doing business with them for over two years.
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Posted 5 years ago
Great and very prompt customer service at every transaction with this company. I go to them first before others when I have a question/concern or when considering a possible purchase. I highly encourage business with eWheels.
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Posted 5 years ago
Quick delivery. Products as described. One order I was charged for Fed -ex delivery at check out but they said it should be free so they refunded me the charge! Great business. Highly recommended! Have ordered 3 wheels from them so far. Also great communication with quick emails and tracking info, even during Covid 19 Pandemic!
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Posted 5 years ago
ewheels is rated 4.9 based on 3,686 reviews